Accounting Specialist / Circulation Billing Specialist

Washington D.C.
Sep 07, 2017
Nov 02, 2017
Full Time

The Washington Post is seeking an experienced Circulation Billing Specialist to join our team. The ideal candidate will be a multi-tasker, adaptable to change and work well both independently as well as part of a team. If you have a passion for problem-solving, please apply.

Responsibilities include:

  • Process daily billing for Subscribers
  • Process weekly billing for Corporate accounts and agents
  • Analyze and enter data in billing systems
  • Research billing and pricing discrepancies
  • Answering inbound emails and phone calls for subscriber billing requests and problems
  • Knowledge of the Circulation billing processes and policies
  • Research and assist on financial reconciliations
  • Research and process financial adjustments and refunds
  • Strong skills in communicating effectively with external and internal customers
  • Adhere to company policies
  • Participate in the assessment of team operations and the rotation of shared responsibilities
  • Other duties and special projects as assigned

Requirements include:

  • Commitment to excellence in billing and customer service;
  • Ability to deal with internal and external customers in a professional manner;
  • Ability to work closely with the sales and service teams to ensure billing is correct;
  • Excellent oral and written communication skills
  • Ability to adapt to consistent changes in the work environment
  • Strong Excel skills
  • Ability to analyze and detect issues
  • Ability to work effectively in a team environment
  • Ability to work well under pressure and manage priorities in a deadline-driven environment
  • 3-5 years' experience with Subscription Billing preferred