Inside Sales Representative
The Cruise Web is looking for experienced salespeople to join our team! As a Cruise Sales Consultant, you will work with customers to understand the vacation experience they are looking for, complete research on available cruise options, and present a recommendation. The Cruise Web values long-term customer relationships and our sales consultants continue to provide customer service and support, even after the sale is complete. If you love being able to cultivate repeat and referral business, this is the job for you! As a Cruise Sales Consultant, you will: Follow up on leads generated by our marketing team by phone and by e-mail. Use consultative sales skills to understand the type of vacation experience a client is looking for, provide a personalized recommendation, and obtain commitment. Utilize online and offline sources to research and develop a personalized recommendation for each client. Meet and exceed individual goals, including performance and activity levels. Regularly follow up with past passengers to generate repeat and referral business. Enter booking information into The Cruise Web's CRM system, as well as the cruise line booking engines. Manage your time effectively to achieve daily sales goals and metrics. Communicate ongoing sales activity utilizing Salesforce.com. The Cruise Web aggressively awards sales performance, and as such, provides a multitude of benefits to our employees. We realize that growth comes from attracting, retaining and rewarding the best sales talent. As a Cruise Consultant, you will receive: Generous compensation on a draw plus commission plan. Targeted total first year compensation, including commission, is $60,000+ The ability to earn even more with uncapped commission HSA Health insurance plans with low employee contribution Dental and vision coverage Life and AD&D insurance 25 days of Paid Time Off in the first year of employment 401k and profit sharing eligibility after six months The chance to turn your passion for travel into a reality! Our employees frequently qualify for free and/or reduced cost cruise opportunities. If you are interested in a fun career with great earning potential, contact us today. We are looking for great people to help make our next 20 years in business even better! The Cruise Web is committed to diversity, and is an Equal Opportunity Employer. Apply today under the Careers section of our website, firstname.lastname@example.org. Desired Skills and Experience Ideal candidates will have the following: Professional sales experience (Inside sales, outside sales, B2B, telesales, etc.) A history of exceeding sales quotas, we love top performers! Experience selling in a solution or service over the phone Understanding of how to use CRM systems to document daily calls, tasks, and activity is required; Salesforce is a plus Must be organized and self-motivated Computer proficiency, including word processing and web browsing Ability to work occasional nights and weekends The ability to work from our office located in Calverton, Maryland Bachelor's degree preferred About The Cruise Web The Cruise Web is a cruise-only travel agency that provides clients a consultative style approach to selecting the perfect cruise. The Cruise Web offers a professional work environment with aggressive compensation, benefits, career stability, and growth opportunities in order to attract and keep the highest quality employees, and thereby best serve its client base. The Cruise Web markets cruise vacations from world-class cruise lines to consumers across the globe over the Internet, email, direct mail, and other means. The Cruise Web's mission is to provide customers with the best value in planning and booking their cruise vacations, as well as world-class customer service. This, coupled with The Cruise Web's commitment to its employees, continues to drive the company's success.