Member Services Manager

Employer
American Society for Nutrition (ASN)
Location
Rockville, Maryland
Posted
Aug 30, 2017
Closes
Oct 04, 2017
Hours
Full Time

The American Society for Nutrition (ASN), a non-profit scientific organization, seeks a Member Services Manager to create and implement comprehensive and innovative membership campaigns to acquire new, retain current, and reinstate lapsed members. Additional responsibilities will include:

  • Achieving specific revenue goals from membership, including developing and implementing marketing plans for retention of current members and growth of new members.
  • Growing overall number of members to a specific target, and working with senior staff and membership committee to develop programs and services for members.
  • Ensuring a positive member experience and high retention rates through the creation and implementation of successful member services programs.
  • Working closely with staff to develop members as active participants in programmatic initiatives.
  • Serving as staff liaison to Membership Committee and Student and PostDoc interest groups.

The ideal candidate will:

  • Be a self-starter and motivated.
  • Excellent at managing customer relations and marketing
  • Proficient with website maintenance and social networking.
  • Possess excellent verbal and written communication skills.
  • Have the ability to create and edit written materials, coordinate production of materials and manage database. 
  • Must be able to function as part of a team and maintain professional and positive demeanor.

Skills & Qualifications:

  • Minimum six years’ experience at an association, non-profit, or in the private sector. 
  • Bachelor’s degree required.
  • Must have related e-marketing and/ or website management experience.

To view a complete job description and to apply, please visit our website at: www.faseb.org/employment

You must send a cover letter with salary requirements and a resume. For more information about ASN, please visit:  www.nutrition.org

EOE