Locks Technician

Location
Alexandria, VA
Posted
Aug 30, 2017
Closes
Sep 30, 2017
Function
IT
Industry
Specialty Trades
Hours
Full Time
Mandatory Requirements.

  • Location of Position. Organizationally within the Department of State (DoS), Bureau for Diplomatic Security (DS), Office of Security Technology (ST), Facility Security Engineering Division (FSE), Technology Development Branch (TDB).
  • Minimum Security Clearance: Secret
  • Education: HSD
  • Experience: 3 years concurrent
  • Professional Training: As appropriate to qualifications.
  • Professional Certification(s): Able to obtain a Virginia Department of Criminal Justice Services (DCJS) License.
 

General.

The general responsibilities of the Technology Development Branch (TDB) Locks Technician are to identify, evaluate, and approve locks and lock systems (including key control/key management) in accordance with the process outlined below under Day-to-Day Duties and Responsibilities. The technician also provides additional high-level lock maintenance and troubleshooting support to diplomatic security field elements. The technician additionally provides lock support, performs minor repairs, re-keying and conducts technical assistance on GSA-approved combination locks, containers and vault doors.  The technician is furthermore responsible to inspect new containers, set shipping combinations, and coordinate shipment and installation.  The technician is also called upon to research, evaluate, and present recommendations for new locking hardware and systems to include IP-based products suitable for Technical Security Systems (TSS) applications. 

 

Day-to-Day Duties and Responsibilities.

This position is one of two Lock Technicians within TDB on a team of four lock and container security professionals.  TDB in general is a research and development group that identifies, evaluates, and recommends commercial off-the-shelf (COTS) and custom solutions to be included in the DoS suite of technical security systems.  The team is led by a senior Government subject matter expert who develops overall program scope, responsibilities, objectives, and deliverables.  The Government SME is supported by a Personal Services Contractor (PSC) subject matter expert who provides added technical guidance and capability to the team.  The two Lock Security Repair Technicians provide the day-to-day lock and container technical support to the field consisting of about 300 posts and embassies located primarily overseas; but not exclusively.   They are in constant contact with field staff and Department of State (DoS) stakeholders providing timely responses to questions, work orders, and other project needs.  Very strong customer service and courtesy skills are required as is an ongoing thirst for developing stronger and more relevant technical skills.

 

Lock Security Repair Technicians are expected to understand, document and support every aspect of the Technology Development Branch’s Technical Security Systems (TSS) engineering process as it pertains to GSA approved locks and containers, FE/BR locks, door hardware, keys and key control systems.  The principal stages of the TDB TSS Engineering process include the following:

 

  • Develop or Refine Customer Technology Requirements
  • Conduct Technology Needs Assessments
  • Develop or refine Concepts of Operations
  • Perform and document Product Comparisons
  • Perform and document Product Evaluations
  • Develop Pilot Project Plans
  • Develop Deployment Documentation Packages
  • Develop New Product Bulletins
  • Develop Technical Bulletins
  • Plan for and respond to Product Obsolescence
  • Provide Lock Support as the Tier 3 support activity for the field
Education High School Diploma minimum

Qualifications Mandatory Requirements.

  • Location of Position. Organizationally within the Department of State (DoS), Bureau for Diplomatic Security (DS), Office of Security Technology (ST), Facility Security Engineering Division (FSE), Technology Development Branch (TDB).
  • Minimum Security Clearance: Secret
  • Education: HSD
  • Experience: 3 years concurrent
  • Professional Training: As appropriate to qualifications.
  • Professional Certification(s): Able to obtain a Virginia Department of Criminal Justice Services (DCJS) License.