Program Coordinator, Implementation for the English Language Programs - Center for Intercultural Ed
Program Coordinator, Implementation for the English Language Programs - Center for Intercultural Education and Development (CIED)
Since 1981, Georgetown University CIED (Center for Intercultural Education and Development) has been recognized as a leader in educational exchange programs for people around the world ranging from youth to senior business and public policy officials. CIED programs tap the distinguished academic resources of the University and the Center's more than 30 years' expertise in educational experiences that forge intercultural understanding.
The English Language Programs (ELP), funded by the U.S. Department of State, sends experienced U.S. TESOL professionals to educational institutions on short- and long-term assignments in all regions of the world. Short-term participants, Specialists, and long-term participants, Fellows, are cultural ambassadors who promote English language learning and mutual understanding through cultural exchange. The Center for Intercultural Education and Development (CIED) at Georgetown University is the current administrator of English Language Programs.
The Program Coordinator is a key member of the Implementation team for the English Language Programs (ELP). S/he position manages all administrative responsibilities for program participants to one or more world region(s). Specific duties include maintaining regular communication with participants, Department of State counterparts and US Embassies abroad on program participant logistics; creating and utilizing multiple databases and spreadsheets; monitoring finance department processes; preparing participant agreements and other program documents; and coordinating with internal and external stakeholders to ensure successful execution of the program. Other duties include, as needed, coordinating and participating in training and orientation events, sourcing vendors for events, and preparing and delivering presentations in person and online.
The Program Coordinator for Implementation reports to the Manager for Implementation and does not supervise any staff. S/he works closely with internal CIED staff (ELP, Finance, Grants, and Contracts); Georgetown University partners; U.S. Department of State staff; and personnel at U.S. Embassies world-wide.
- Bachelor's degree
- Ability to independently establish objectives, plan, direct, and evaluate all aspects of work projects
- Outstanding interpersonal verbal and written communication skills with ability to interact and communicate in a positive manner with a diverse clientele, including university administrators, membership organizations, program participants, and government employees
- Strong organizational and time management skills
- Familiarity with accounting procedures and policies
- High level of attention to detail and ability to multi-task based on evolving needs of multiple stakeholders
- Demonstrated effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
- Excellent writing and editing skills
- Proficiency in Microsoft Office Suite software applications and social media platforms, with an emphasis on Google docs and previous experience in database and excel spreadsheet management
- Alumni of the US Department of State English Language Fellow or Specialist Programs
- Experience working with federally funded educational exchange programs and/or with government organizations - ideally ECA/A/L programs
- Events planning experience
- Knowledge of the TESOL field
- Experience presenting to large and diverse audiences
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