Sr Princ Administrator, System w/Polygraph

1 day left

Location
Warrenton, Virginia, USA
Posted
Aug 21, 2017
Closes
Sep 25, 2017
Ref
2017-29379
Contact
General Dynamics
Hours
Full Time

Manages the functionality and efficiency of a group of computers running on one or more operating systems.


This is a service desk team lead position, not close support
Customer service experience in IT Service Desk environment
Knowledge/use of admin tools/admin console
Ability to remotely troubleshoot customer issues via phone/remote desktop support sessions
Knowledge of customer product base (software/hardware) helpful, but not required

1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.



2. Maintains the integrity and security of servers and systems.



3. Sets up administrator and service accounts.



4. Maintains system documentation



5. Interacts with users and evaluates vendor products.



6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.



7. Develops and monitors policies and standards for allocation related to the use of computing resources.



8. May program in an administrative language.



9. Oversees implementation of testing strategies and documentation of results.



10. Provides advice and training to end-users.



11. Provides guidance and work leadership to less-experienced staff members, and may have supervisory responsibilities.



12. Serves as a technical team or task leader.



13. Maintains current knowledge of relevant technologies as assigned.



14. Participates in special projects as required.



Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.



10-15 years of directly related experience in systems administration and analysis.