Senior Technology Manager

Washington D.C.
Aug 18, 2017
Sep 22, 2017
IT, Management
Healthcare, Nonprofit
Full Time

The Senior Technology Manager is the development interface between internal product managers and external solution providers, responsible for the creation and the enhancement of innovative solutions that transform the healthcare system. The Senior Technology Manager reports to CAQH Solutions’ Director of Technology; the position is full time, exempt.


  • Application Development – Define and confirm technical requirements; guide vendor application developers and manage the development of complex program modules from general specifications. Oversee all phases of an agile SDLC with vendor development teams.
  • Demand Management – Partner with the business to proactively anticipate, prioritize, and integrate new project requests. Work with the business to prioritize new or competing IT demands and set delivery standards.
  • Roadmap Support - Engage with business and product teams to collaboratively position the CAQH product portfolio for the future.
  • IT Operations – Provide IT operations support, execute quality assurance testing, and develop operations capacity plans. Provide a voice to business needs; liaise/interface with all technology vendors (e.g. call center, business operations).
  • Technology Innovation – Maintain uniform and current IT practices, advise on IT concepts, and foster innovation. Facilitate the design, installation, modification, and operation of information systems initiatives.
  • Project Management – Manage technology projects efficiently and effectively by thoughtfully considering the factors of approach/integration, scope, time, cost, quality, people, communications, risks, and procurement. Ensure that projects stay on schedule and budget by managing scope/risks and minimizing rework.


  • Demonstrated in-depth understanding of relevant and up-to-date technologies (including .NET framework), applications and platforms; experience solving business problems using these technologies
  • Ability to translate functional requirements and design specifications into technical specifications and effectively communicate verbally and in written form.
  • Demonstrated analytical mindset with ability to troubleshoot and creatively solve business and technical problems across multiple companies and stakeholders.
  • Ability to meet development scope, schedule and budget commitments.
  • Ability to develop and maintain strong, effective relationships across the organization and its solution partners.
  • Demonstrated capability to manage remote (potentially off-shore) development teams.
  • Ability and aptitude to serve as a key technical resource
  • Ability to work collaboratively and effectively across matrix organizations in a fast-paced, schedule-driven and entrepreneurial environment. 
  • Ability to communicate clearly and concisely with business and technical stakeholders.


  • 7+ years designing, developing and delivering IT applications, preferably in the healthcare industry.
  • 4+ years leading development teams with Agile Development and off-shore team experience.


  • Bachelor’s degree required; Computer Science, Engineering or related fields.

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