Office 365 Exchange Administrator
General Dynamics Information Technology (GDIT) is seeking highly motivated technical professionals who are eager to play a major role in IT transformation at government agencies in the aviation and other transportation fields. The Office 365 Exchange Administrator: Develops computer systems specifications that address business requirements and that fit with customer and company system architecture standards. Operations management of on premise or cloud-based environment for email and integration with key business applications, including email on authorized mobile devices. Leads a Messaging Services Product Team (PT) responsible for the operations management of an environment for the delivery of email (EMS365), instant message (Lync), integration with business applications, maintenance and support of email applications, and delivery of core messaging functions (e.g. e-discovery and large scale broadcast message across the FAA enterprise). Responsible for providing the following Message Services support:
- Operational support such as incident resolution, incident escalation, critical situation disposition and closure;Service management such as process life cycle management, process improvement, continuous service improvement, and trend analysis;Specialized messaging services such as support of e-discovery/broadcast message/(Freedom of Information Act (FOIA), integration with business applications, articulate services, and maintenance of the service artifacts;
- Enterprise technical support such as messaging architecture and design, operational analysis, and integration to the software infrastructure including Active Directory and routinely auditing system security compliance.
- Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
- 2-5 years of directly related experience in network administration and support.