Mid-Shift Sr. Network Technician - TS/SCI required

Location
Washington, USA, District of Columbia
Posted
Aug 15, 2017
Closes
Sep 19, 2017
Ref
2017-29015
Contact
General Dynamics
Hours
Full Time

The NOC is currently seeking a talented Tier I Network Administrator with an active TS/SCI clearance to provide monitoring, maintenance and advanced support of voice, data, and/or video communications networks across the Enterprise on the mid-shift. The successful candidate will be responsible for providing 1st level resolution and customer support to all customer managed networks. Using customer outage tracking software, the candidate must be able to accurately document all critical network and/or VTC outages. The main tools utilized for this position at the NOC include: HPNA, HP NNMi, Putty, Splunk, SharePoint, GEM, WhatsUpGold, Tivoli, Cisco IOS, Support Web Incident Tracking System, and various network monitoring and analysis tools as required.




Skill Requirements:







Able to identify, analyze, and resolve operating/hardware network system problems.








  • Basic network troubleshooting techniques and experience.
  • Ensure compliance with network security policies and procedures.
  • Assist in the development of the policies and procedures as they pertain to the network environment.
  • Manage the Enterprise Network for resource availability.
  • Create and report all outage notifications and network related issues according to standard operating procedures.
  • Knowledge of BGP and OSPF routing protocols.
  • Knowledge of both LAN and WAN troubleshooting.
  • GEM experience for monitoring and configuration of crypto equipment.
  • Experience with WAN circuit technologies (T1, DS3, OC-3, OC-12, OC-192).
  • Basic knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above.
  • Basic knowledge of operating systems and applications as they pertain to the network environment.
  • Participate in engineering projects or upgrades as tasked by GDIT management.
  • Process Authorized Service Interruptions (ASI's) as directed by GDIT Management.
  • Provide After Action Reports (AARs) for Problem Management resolution.
  • Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors).
  • Provides system/equipment/specialized training and technical guidance to lower tier employees.





  • Interpersonal Skills:







    Strong Communication Skills - verbal and written



    Intermediary problem analysis and problem solving skills



    Attention to detail and accuracy within documentation



    Able to interact with Customer via phone, email, and VTC



    Adaptability to 24/7 environment



    Able to work independently within a Team Concept



    Shift Work is required (work center is 24/7).







    Must have an IAT II Certification.







    Position requires the candidate to pass the CI Poly.




    Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.




    3-5 years of directly related experience supporting network operations.



    As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.







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