Technical Writer

Job Description
Job Title: Technical Writer
Job ID: 170462 Location: MD - Carmen Turner Facility
Posting Open-Close 08/08/2017
- 08/23/2017
Full/Part Time: Full-Time
Union 002
Regular/Temporary: Regular Job Description

Posting/Position Details:

All WMATA posted job openings are available through 11:59 pm the night before the noted Close Date. To ensure successful submission of application applicants are encouraged to apply well before this cut-off.  The noted Close Date is the date on which the posting is automatically removed from the website as of 12:00am at which time submission of an application is no longer possible. (WMATA reserves the right to remove postings at any time without notice as business needs demand.)

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor’s Degree in technical writing, journalism, the sciences, engineering, engineering technology or a related field. Minimum five (5) years of progressively responsible experience in the preparation and writing of technical documents that describe maintenance processes and procedures.

Or, an equivalent combination of post high school education and a minimum of nine (9) years of progressively responsible experience in the preparation and writing of technical documents that describe maintenance processes and procedures.

Medical Group:

Ability to successfully complete a medical examination.  The incumbent must be able to perform the essential functions of the job.

Job Summary/Duties:

This position is responsible for researching, developing and updating technical documents, including preventive/corrective maintenance procedures, operations procedures, instructional manuals, equipment specifications and manuals, and technical/safety bulletins and work instructions. Incumbent gathers information from many sources, interacts frequently with subject matter experts and observes maintenance and production activities in order to document procedures and processes in language that is clear and concise for a wide variety of facilities maintenance crafts.  Incumbent establishes and updates standards for layout and organization of documentation and maintains historical revision records. Incumbent creates graphical images, flow charts and diagrams for inclusion in documentation.

Researches, develops and updates technical documents, including preventive/corrective maintenance procedures, operations procedures, instructional manuals, equipment manuals, equipment specifications, technical/safety bulletins, work instructions, checklists and scopes of work for procurement actions.

Develops and updates maintenance processes and procedures (for the maintenance of physical plant structures and spaces, mechanical equipment systems, landscaped areas and custodial services) to conform to regulatory, engineering, safety and quality assurance requirements.  Coordinates revisions with affected managers.

Gathers information from many sources including regulatory agencies (i.e., OSHA, NFPA and local jurisdictional building codes) and interacts frequently with subject matter experts to become familiar with maintenance and operations functions and issues.  Observes maintenance and production activities in order to document procedures and processes in clear and concise language for a wide variety of crafts.

Studies manufacturer’s manuals, drawings and other data relative to the operation, maintenance and service of equipment.  Reviews drawings, specifications and mock-ups to identify technology and operating procedures.

Establishes standards for layout and organization of documentation. Reviews and edits materials written by others.

Creates graphical images, flow charts and diagrams for inclusion in documentation. Creates documents in many formats:  printed, electronic and web-based. Arranges for typing, duplication and distribution of documents.

Identifies and implements procedures and processes for ensuring documents are updated. Implements procedures to streamline the documentation and archival process.

Maintains computer records, including historical data, for all documentation prepared.

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report

Closing:

Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists.  Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment.  It is not intended to replace the official job description.  Job Descriptions are available upon confirmation of an interview.