HUMAN RESOURCES SPECIALIST (WORKERS' COMPENSATION)
The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. Under the leadership of Stephen T. Ayers, FAIA, LEED AP, the roles and responsibilities of the Architect of the Capitol cover an expansive and diverse portfolio. The AOC is responsible for the maintenance, operation, development and preservation of 17.4 million square feet of buildings and more than 553 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. The AOC also provides professional expertise on the preservation of architectural and artistic elements entrusted to its care. Learn more at www.aoc.gov.
The AOC prides itself on our Core Values of Teamwork, Integrity, Pride and Professionalism.
The PROFESSIONALISM and INTEGRITY of each AOC employee demonstrates our dedication to providing quality services and our commitments to holding ourselves to the highest standards.
We recognize that we do our best work through TEAMWORK, each of us lending our individual strengths and talents to the greater goal of the entire team. We respect each other and rely on each other in our efforts to make the AOC a center of excellence.
We take PRIDE in what we do and in the honor of serving Congress, the Supreme Court, and the American people each and every day.
- Not Required
You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications.
Specialized experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Candidates for the GS-13 grade level must have at least 52 weeks of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service.
Specialized experience for this position is defined as the following:
(1) Planning, organizing, or overseeing a workers’ compensation program;
(2) Formulating and updating workers’ compensation policies and procedures for an organization;
(3) Providing workers’ compensation program oversight that crosses agency or organizational lines; and
(4) Providing technical expertise, program and policy advice and guidance to officials or executives on workers’ compensation matters.
Q - Nonsensitive
This position is located in the Human Capital Management Division (HCMD), Employee Benefits and Services Branch. The candidate selected for this position will serve as the Architect of the Capitol’s (AOC) Program Manager for workers’ compensation and will be responsible for providing human resources advice, guidance, and program management leadership to managers and employees regarding workers’ compensation policies, guidelines, and procedures. The incumbent also serves as the AOC day-to-day case manager in all phases of employees’ worker compensation claims.
As an expert on workers’ compensation, major duties and responsibilities include:
Formulates for review and approval, AOC policies, procedures, and guidance materials on the implementation of new and modified methods and procedures to ensure compliance with government-wide workers' compensation regulations and AOC requirements. Defines problems, formulates strategies for problem resolution, and develops a strategic plan with goals and objectives for program implementation. Provides authoritative advice and guidance.
Analyzes changes in law and regulations that affect AOC operations, identifies and clarifies problems and issues, and proposes instructions to implement required actions. Researches laws, rules, regulations, and precedents at AOC and other organizations. Assesses the impact of several approaches and methods of resolution.
Develops strategies for evaluating and reporting on the effectiveness of workers’ compensation programs at the AOC. Conducts studies of the effectiveness of “return to duty” and “light duty” assignments. Develops systems, procedures, forms, and performance indicators to be used by HCMD staff in implementing or revising the Agency’s workers’ compensation program. Participates in strategic planning efforts aimed at reducing workers’ compensation injuries.
Develops strategies for source data automation of workload data and program parameters. Works with the Information Technology Division (ITD) to develop automated systems and procedures to produce documents, track personnel actions, and develop statistical reports on program trends and developments.
Develops an internal communications program to present new workers’ compensation requirements to managers and employees. Presents workers’ compensation training to keep all affected parties aware of changes in programs and operational procedures.
Thoroughly reviews complex worker compensation claims and ensures that accompanying documentation are complete and accurate. Determines the most equitable treatment for the injured employee and for those affected by occupational-related illnesses. Makes appropriate contacts to resolve concerns regarding inconsistencies, incompleteness, inaccuracies, or deception.
Reviews and submits completed requests in the Employee Compensation Management Portal (ECOMP) for final processing. Receives, reviews, and submits medical and other factual documentation to the U.S. Department of Labor (DOL). Corresponds with treating physicians and health providers. As required, corresponds with DOL regarding requests for second opinions, controverts, and challenges. Maintains constant review of case file status to reduce chargebacks submitted by DOL.