Registration/Admission Representative I
This is the first job in a series of two that are involved in the registration and/or admission of patients at WHC. This job may be located in Patient Access Services, Outpatient Registration, or in a department. Schedules patient appointments, registers patients, verifies or obtains demographic/ insurance information, and receives payments. May greet patients, answer the phone, validate insurance, answer questions/give patient information regarding preparation for tests/exams, and perform related clerical functions. Requires the ability to read and write and knowledge of grammar, and arithmetic, including fractions and decimals. May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, OR tables). May require the preparation, comparison or checking of reports, records and related data. May require basic use of formulas, charts, tables, drawings and knowledge of their application. Requires knowledge such as that which would normally be acquired through the completion of a high school education or GED. May require up to l year of technical or other specialized training, such as training in typing/keyboarding/word-processing and office administrative procedures including customer service etc. From six to twelve months experience required as Office Assistant I or equivalent required, demonstrating organizational skills and a working familiarity with office computers (PC's and/or mainframes) performing word-processing/typing and/or data entry.