Information Technology Specialist (Systems Analyst) DEU
This position is being concurrently advertised under Merit Assignment Procedures (MAP) vacancy number NTIA-FRNA-2017-0065. Applicants who wish to be considered under MAP must apply to both vacancies separately.
This position is located within the Chief Information Office (CIO) of the First Responder Network Authority (FirstNet).
The incumbent will serve as a Systems Analyst performing systems analysis and developing requirements and specifications and documenting processes for IT systems.
This position is in the competitive service.
- A probationary period may be required.
- Occasional Travel
- Occasional travel will be required.
This position is being advertised at the ZP-III, which encompasses the GS-11 and 12 grade levels and at the ZP-IV, which encompasses the GS-13 and 14 grade levels.
Applicants must have IT-related experience demonstrating each of the four competencies listed below for both the ZP-III and ZP-IV levels:
Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services
Oral Communication: Expresses information (for example, ideas or facts)to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
To qualify at the ZP-III (GS-11/12) level, you must possess one of the following:
1. A Ph.d. or equivalent doctoral degree if related to Information Technology
2. Three full years of progressively higher level graduate education leading to such a degree or LL.M., if related to Information Technology
3. Specialized Experience: To qualify at the ZP-III (GS-11/12) level, applicants must have at least one full-time year (12 months) of specialized experience equivalent to the GS-09 or equivalent band in the Federal service. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position. Specialized experience is defined as assisting in performing systems analyst work for IT Solutions which includes assisting in translating business requirements into IT requirements; assisting in creating technical documents; and experience in the IT acquisition process. This experience must be clearly documented in your resume or you will be found not qualified for the position.
To qualify at the ZP-IV (GS-13/14) level, applicants must have at least one full-time year (12 months) of specialized experience equivalent to the GS-12 or equivalent band in the Federal service. Specialized experience is experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position. Specialized experience is defined as performing systems analyst work for IT Solutions which includes translating business requirements into IT requirements; creating technical documents; and experience in the IT acquisition process. This experience must be clearly documented in your resume or you will be found not qualified for the position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education can be substituted for experience at the ZP-III band only: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, U.S. Department of Education website at: https://ope.ed.gov/accreditation/
Foreign Education: Education that has been completed in a foreign college or university may be used to meet the job requirements. In order to receive credit in the examination for your foreign education, you must have your foreign education evaluated by a private organization that specializes in interpretation of foreign education credentials. Such education must be declared the equivalent of similar undergraduate or graduate work in a U.S. institution. For additional informaton please go to the follwing websites: Recognition of Foreign Qualifications - https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html, National Association of Credential Evaluations Services - http://www.naces.org/ or Association of International Credential Evaluators - http://aice-eval.org/. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation will result in lost consideration.
Applicants must meet ALL application requirements, to include a complete online resume, by 11:59 p.m. EASTERN TIME ZONE (ETZ) on the closing date of this announcement. Applicants must meet all qualification requirements by the closing date of this announcement. Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at http://www.opm.gov/qualifications.
Q - Nonsensitive
Perform systems analysis and develop requirements and specifications and document processes for IT systems.
Consult with customers to refine and translate functional requirements into technical specifications.
Analyze, evaluate, document, and make recommendations on the merits of proposed systems development projects.
Lead or participate in studies and provide advice on the merits of proposed approaches for the configuration and management of new hardware and software for IT systems.
Evaluate or assist in the evaluation of proposals for the acquisition of IT products or services, prepare and present reports, and represent the organization by interacting with other organizations.
Implement or assists with the implementation of policies pertaining to IT through quality assessment and identification of best practices and service improvement initiatives.