Lead Information Technology Specialist, GS-2210-13, Census-DE-WKD
This position is located within the Demographic Surveys Division (DSD) in the Bureau of the Census. This position is established to analyze and perform work necessary to plan, design, develop, acquire, document, test, implement, integrate, maintain, or modify systems for solving problems or accomplishing work processes by using computers.
This vacancy is for a Lead IT Specialist, GS-2210-13, full performance level GS-13, position in the Demographic Surveys Division located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line – Suitland Station.
A probationary period may be required.
This position is ELIGIBLE for telework; additional criteria will be required (e.g., supervisory approval).
Relocation expenses may be paid.
This is a BARGAINING unit position.
- Not Required
Minimum Education Requirement:
Specialized Experience: For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal services. Experience for this position includes participating in team projects involving, creating, testing, anddeploying information systems using the Software Development Lifecycle (SDLC) to deliver products on time and within budget by applying industry project management principles and best practices (ITIL, PMBOK, etc.). Experience participating in agile projects and coordination of scrum teams including removing of impediments, facilitation of scrum meetings for team members. Experience analyzing and resolving problems and evaluating alternative means of satisfying user requirements.
1. Attention to Detail - Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive IT services or IT products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess IT needs, provide expert technical information or assistance, resolve fairly complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services.
3. Communication - Expresses technical information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems.
Education cannot be substituted for experience at this grade level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Applicants must meet all qualification requirements by the closing date of this announcement.
The individual selected for this position will:
- Manage multiple projects and lead teams or work groups to meet project milestones, schedules, and scope in alliance using best practices (PMBOK, ITIL, etc.) IT operational and/or security policies and serve as ScrumMaster on Agile Projects.
- Facilitate requirement gathering sessions, document and validate requirements with stakeholders as they relate to current environments and future trends.
- Coordinate matrixed interdivisional groups for the purpose of deploying IT solutions or promoting structured software engineering and process improvement initiatives across the IT enterprise.
- Provide customer service to fulfill internal and external customer needs by providing information assistance, and/or training, resolving problems, explaining system and product functionality.