Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.
About the Position:
Serves as a receptionist for the Office of the Administrative Assistant to the Secretary of the Army (OAA), receiving and directing persons who call or visit the office, utilizing a speaking voice of pleasing quality and clear enunciation, courtesy, poise, alertness and good judgment.
Career Program: 51
Who May Apply: U.S. Citizens.
- Not Required
In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job.
Specialized experience is defined as; Utilizing a variety of office automation systems and software to produce documents requiring formatting and ensuring proper spelling, grammar and punctuation; providing administrative and clerical support to the ID Card/Common Access Card facility, receiving and directing persons who call or visit the office, utilizing a speaking voice of pleasing quality and clear enunciation, courtesy, poise, alertness and good judgment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS3).
Completed two years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite (Must submit transcript).
You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:
· Knowledge of office automation
· Ability to perform administrative support functions
· Skill in customer service
Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
* On your resume, please include college/university, dates attended, degree achieved, semester hours earned, GPA, major field of study, 24 semester hours of specific courses and course hours in your major.
* Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please include this information in your resume.
Other Requirements: Click here for expanded definitions.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Two year trial/probationary period may be required.
- Direct Deposit of Pay is Required.
- This is a temporary position "intended" not to exceed 30 September 2018 and May be extended a total of 3 years at the discretion of the hiring agency.
Serves as a receptionist for the Office of the Administrative Assistant to the Secretary of the Army (OAA), receiving and directing persons who call or visit the office.
Provide administrative and clerical support to the ID Card/Common Access Card facility and directs parcel delivery personnel to the appropriate point of contact.
Responds to routine inquiries independently, requesting assistance on one-of-a-kind inquiries or particularly sensitive matters.
Completes functions as the Access Control and Information/Customer Desk Specialist.
Provides administrative and operations support to manage access and control of the facility.
Monitors building access points via video camera and or physical evaluation/observation.