Director, Office of Information Technology Services Management

Washington D.C.
Sep 06, 2017
Sep 06, 2017
Executive, Director
Full Time

The Center for Information Technology (CIT), NIH is seeking exceptional candidates for the position of Director, Office of Information Technology Services Management.  As the Director, the incumbent will work with the CIT Director and Deputy Director to lead this complex organization and provide critical day-to-day operational IT services and support to the NIH and researchers around the world. 

The National Institutes of Health (NIH) is the premiere biomedical research center for the Nation and the world.  The NIH is composed of 27 Institutes and Centers and employs approximately 18,000 staff in a vast array of professions, all supporting research efforts for a healthier nation.  For more information on the NIH mission, goals, and Institutes and Centers, please visit NIH Overview.  To learn more about working at NIH, visit Life at NIH.

As part of the SES at NIH, you will be among a group of highly skilled executives, contributing to one of the most important missions in the Federal government:  to enhance health, lengthen life, and reduce illness and disability.


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Not required

Relocation expenses reimbursed Yes A Relocation incentive may be authorized subject to individual approval.

  • This position requires completion of public financial disclosure report.
  • Public Trust Security Investigatin will be required
  • All applicants for SES positions with the Federal government must demonstrate leadership experience indicative of senior executive level management capability.  To meet the minimum qualification requirements for this position, applicants must meet the requirements for the GS-2210 series (GS-14/15 or equivalent) as defined by the U.S. Office of Personnel Management Qualifications Standards Manual for General Schedule Positions which is available at:  OPM Qualifications Standards GS-2210 Website under Information Technology (IT) Management Positions and show in your five (5) page resume that you possess the Professional Technical Qualifications (PTQs) listed below.  It is recommended that your resume emphasize levels of responsibility, scope and complexity of programs managed, and program accomplishments and results.


    Your responses to the below PTQs must be incorporated into your 5 page resume; it is recommended that the corresponding PTQs are annotated in parenthesis.  Separate PTQ narratives will not be accepted or considered.

    1.      Experience leading integrated operations for a large customer-focused organization responsible for delivering a broad range of mission-critical, enterprise-wide IT infrastructure, services and initiatives for a large federated organization (20,000+ users).

    2.      Strong track record in delivering innovative technology solutions and services to meet customer needs, outstanding collaboration and communication skills, and demonstrated ability to lead and motivate diverse technology teams in dynamic IT operational environments.

    3.      Experience analyzing complex issues, formulating compelling recommendations, and communicating complicated information to diverse audiences (e.g., executives, technical staff, researchers, programmatic and administrative staff).

    4.      Political, Schedule C, Non-career SES Appointee*:  In the last five years, based on the closing date of this announcement, have you been or are you currently an employee in the Executive Branch serving on a political, Schedule C, or Non-career SES appointment?  If yes, and you are selected through this vacancy announcement, you may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.  (If you have this experience, please include within your 5-page resume)

    *A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)).  A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.

    EXECUTIVE CORE QUALIFICATIONS (ECQs) (Mandatory for Selectee):

    If selected, you MUST submit a narrative statement in response to each of the Executive Core Qualifications (ECQs) listed below.

    It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and how to write your ECQs.

    NIH is located in Bethesda, MD; our campus is adjacent to downtown Bethesda, MD, at the Medical Center Metro station, and close to shops, walking trails, and restaurants.

    Travel and Transportation expenses may be authorized in accordance with applicable Federal Travel Regulations governing the relocation of current Federal employees and new appointees.

    A one-year probationary period must be served by the individual selected if not currently or previously in the career Senior Executive Service.

    In an effort to promote efficiency in the hiring process, additional selections may be made across the entire Department of Health and Human Services within the Washington, DC commuting area through this vacancy announcement.

    Standards of Conduct/Financial DisclosureThe National Institutes of Health inspires public confidence in our science by maintaining high ethical principles.  NIH employees are subject to Federal government-wide regulations and statutes as well as agency-specific regulations described at the NIH Ethics website.  We encourage you to review this information.  This position requires the incumbent to complete a public financial disclosure report prior to the effective date of the appointment.

    Financial Suitability:  It is the policy of the government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual.  Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities.  Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.

    Equal Opportunity EmploymentEquality is held as one of the most important values here at NIH.  Selection for this, and any other position, will be based solely on merit.  NIH does not discriminate on the basis of race, color, religion, sex, national origin, politics, marital status, sexual orientation, physical or mental disability, age or membership or non-membership in an employee organization.

    If you are a hearing impaired individual seeking assistance with the application process, you may contact the Human Resources Specialist listed in this announcement by phoning a relay operator at 711.  For additional information see Maryland Relay.

    Reasonable Accommodation Policy StatementFederal agencies must provide reasonable accommodation to applicants with disabilities where appropriate.  Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly: NIH Reasonable Accommodations Website.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis. 

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    You will be evaluated for this job based on how well you meet the qualifications above.

    We use a multi-step process to evaluate and refer applicants:

    1. Minimum requirements:  Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found ‘not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
    2. Rating:  A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
    3. Referral:  If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.

    Read more Security clearance Public Trust - Background Investigation

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