COMMUNICATIONS ASSISTANT

Location
Norfolk, VA
Posted
Aug 02, 2017
Closes
Aug 16, 2017
Function
Communications
Industry
Healthcare
Hours
Full Time
Job Description: Primary contact for voice messaging throughout the Sentara system. Responsible for providing outstanding customer service to all staff, community, physicians and patients utilizing the phone system and messaging applications. This position is the main point of contact for emergent and critical call requests throughout the enterprise.

Education Level
High School Grad or Equivalent

Experience
Required: Computer/Keyboard Skills - 1 year, Customer Service - 1 year

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Active Listening, Communication, Service Orientation, Speaking, Technology/Computer

Preferred: None, unless noted in the “Other” section below

Other
Previous healthcare and multi-line phone experience preferred. Understanding of medical terminology preferred.