Housing Specialist I

Gaithersburg Customer Service Center
Jul 14, 2017
Sep 11, 2017
Full Time

Job Description:

Determine eligibility of applicants and participants for placement and continuation in the Housing Choice Voucher (HCV) and Public Housing (PH) programs. Duties include interviewing clients, processing initial certifications, recertification's, interims, and rent increase requests. Will negotiate rental amounts with landlords and generate Housing Assistance Payment Contracts. The incumbent will conduct group orientations for new and existing clients and other duties as assigned. Must provide excellent customer service to internal and external customers. May conduct home visits.

Preferred Skills:

  • Requires a Bachelor's degree in Sociology, Public Administration, Government or related field or
  • Associates degree with a minimum of two (2) years experience in subsidized housing or related field
  • Strong communication skills and good customer service are required
  • Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
  • Must obtain program certification within six (6) months of hire
  • Experience in the Housing Choice Voucher, Tax Credit or other subsidized program is a plus
  • Must have great verbal and written communication skills
  • Must be proficient with Microsoft Office

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