Training/Courseware Program Manager for Learning Design and Technologies

Fort Belvoir, Virginia
Jul 31, 2017
Aug 31, 2017
Full Time

About the Agency

Are you ready to help a world-class university take on the challenges of reaching over 150,000 learners worldwide? The Defense Acquisition University (DAU) is the recognized leader as a corporate university, advancing the use of technology in all areas of education. The professional faculty and staff at DAU work in a strong team environment to continuously improve the ways we help our students learn by delivering the right knowledge and skills at the point of need. Come join this dynamic team using your expertise to make a real impact in the acquisition community.

  • Occasional Travel
  • Occasional travel may be required (up to 10%)

  • No

  • Must be a U.S. Citizen
  • For optimum consideration, please ensure your resume reflects how your experience and educational achievements are related to key functional areas of this position including: core competencies, technical skills, and other job-related technical skills.

    Core Competencies:
    Planning, organizing, scheduling and/or coordinating activities for self and/or others based on an evaluation of work needs and an estimation of timing. Demonstrates good use of conflict resolution and persuasion; builds constructive and effective relationships. Utilizes good negotiation skills for cost control, schedule control, and risk management. Commitment to achieving goals within guidelines and values of organization; drove continuous improvement in all organizational processes; tackled problems directly and efficiently. Demonstrated ability to effectively identify, improve, revise, and communicate procedures, standards, process and project status with subject matter experts, vendors, and instructional designers.

    Technical Skills:
    Experience with courseware project/production management and instructional systems design. Hands on experience with production/project management tools, learning management systems, learning content management systems, course design tools, multimedia tools and/or similar systems. Experience with requirements gathering and selection of learning design, development, and delivery tools. Hands on experience in such areas as learning/training requirements analysis; project plan development; managing the design, deployment and sustainment of competency/learning objective based learning and training materials and programs for adult learners.

    Ability to work collaboratively with senior leadership, and as appropriate direct tasks of subject matter experts, instructional designers, media developers, and contractors. Ability to effectively communicate orally and in writing. Demonstrated ability to effectively identify, improve, revise, and communicate procedures, standards, processes and project status with subject matter experts, vendors, and instructional designers.

    Pay Band A: Minimum Prerequisites
    You must possess a Bachelor's Degree in a related area from an accredited college or university and at least 4 years of experience in the appropriate functional area in either a government or industry position.

    Pay Band B: Minimum Prerequisites
    You must possess a Master's Degree in a related area from an accredited college or university and at least 6 years of experience in the appropriate functional area in either a government or industry position.

    1. If selected for this position, you are subject to the completion of a satisfactory background investigation.
    2. You will be required to join the DAU Learning Support Faculty Plan as established by Title 10 of the US Code.This position is in the excepted service (non-career). To access the instructions related to this requirement visit
    3. Initial appointment is made for a period of four years, conditional upon satisfactory completion of a DAU probationary period of one year. Every year, as part of an annual review, consideration is given to extending the appointment; thus service at DAU can be extended indefinitely.
    4. If selected for this position, you MUST be able to begin work within 90 days of acceptance.
    5. Permanent Change of Station (PCS) expenses will NOT be paid.
    6. This position may be subject to periodic drug testing.

    Not Applicable


    DAU is looking for an experienced project manager to serve as a course Program Manager for Learning Design and Technologies. The qualified candidate will become a member of DAU's Learning Support Faculty (LSF). Projects managed by this position range from online/web-based courses to traditional classroom and blended courses. As Program Manager, you will support 5 major functional centers (business, contracting, acquisition management, life cycle logistics, and engineering and technology) working with curriculum directors, subject matter experts, course managers, lead instructional designers, and contractor teams.
    You will be engaged in managing and/or supporting development, redesign, upgrade, and maintenance/repair of training products, which in order to accomplish duties will require:
    1. Reviewing of requirements and determining level of contractor and/or in-house support required. Monitoring production progress with the assistance of government and contractor support team. Coordinating and conducting meetings for projects as required.
    2. Assist in identifying required resources (e.g., project team lead, subject matter experts, instructional designers, multimedia/graphic developers, video processors, developers and programmers, gaming and simulation experts, and quality assurance specialists), developing project plans, cost estimates, schedules, and overseeing overall production effort.
    3. For contracted efforts, review, approve, and/or recommend approval of contractor proposals. Coordinating, approving and/or making recommendations on approval of changes in schedules, cost, and product requirements.
    4. Ensuring all team members understand and agree to their responsibilities. Analyzing, resolving, and/or making recommendations on solving issues with resource and personnel performance. You will interact with both internal and external customers as well as various learning system and instructional technologies stakeholders including DAU faculty, leadership and IT personnel, learning development and learning system support contractors, production managers, instructional designers, Tier I/II help desk and multiple business process owners who manage aspects of the DAU student's experience from registration through graduation
    5. Ensuring products meet expected performance outcomes within planned/approved schedule and cost, and where necessary manage customer relations and expectations. Reporting on production status (schedule, budget, performance) on a regular basis. Ensuring product deployment is complete.
    6. Addressing and implementing maintenance and repair actions. Signing off on deliverables associated with each product.
    7. Analyzing production processes and instructional strategies/technologies and making recommendations for changes and improvements to ensure use of efficient processes and delivering of quality products. You will report to the Director, Portfolio Management Center, Foundational Learning Directorate, Fort Belvoir, VA. In support of the Director, you will be required to act in a leadership capacity, managing and/or supporting the development and sustainment of distance learning, classroom, and blended courses. An important part of this responsibility is the supportive and integrative cooperation with other members of the DAU Leadership, including other Deans, Directors and Headquarters staff, and contractors. In support of the Defense Acquisition University mission, you will be working with multiple cross-functional groups on education/organizational agendas, policies and curricula development.
    The duties described above will be performed both on the campus at Ft. Belvoir as well as other sites, which could require up to 10% travel (TDY).

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