Configuration Management Lead with TS/SCI Clearance
Responsible for the design and development of voice, video, radio-frequency, and/or data communications networks. 1. Analyzes voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices. 2. Plans network layouts and configures systems to user environments. 3. Analyzes network topologies and traffic and capacity requirements. 4. Supports the acquisition of hardware and software as well as subcontractor services as needed. 5. May provide technical support and troubleshooting to users. 6. May perform network administration duties. 7. Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities. 8. May serve as technical team or task leader. 9. Maintains current knowledge of relevant technology as assigned. 10. Participates in special projects as required. Overview The customer's New Campus East (NCE) Active IT Program was established to provide the infrastructure services required to build out and maintain the NCE facilities. Service Asset and Configuration Management has been identified as a fundamental process area for the successful execution of this Program. Position Duties and ResponsibilitiesThe Configuration Manager will provide in-depth knowledge of configuration management processes, including practical application within multiple environments. The Configuration Manager will be responsible for implementing appropriate business processes through the asset lifecycle within the NCE Active IT Program and will enforce configuration management standards. Responsibilities will include:* Populating the CMDB* Ensuring pre-defined activities are aligned with the change management process* Ensuring the Configuration Management System (CMS) provides accurate and up-to-date information* Ensuring regular snapshots and configuration baselines are taken and protected* Triggering an auditing process on the CMDB* Implementing a Communications Plan upon changes to the CMDB using the RACI model* Ensuring backups are taken as appropriate* Collaborating with the Asset Management Team on the use of a Definitive Media Library* Making recommendations through Service Improvement Plans (SIPs)* Ensuring the Service Asset and Configuration Management process is performed as designed* Developing a Service Asset and Configuration Management process model for the role of Service Asset and Configuration Manager* Ensuring the Service Asset and Configuration Management process is fit for purpose* Ensuring process design meets objectives* Providing sponsorship, design, and continual improvement of the process and its metrics* Following the organization's policies Education Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Qualifications 8-10 years of directly related experience in network analysis and design. Unique/Additional Requirements Required Skills:Understanding of supply-chain, asset and configuration management concepts and processes.Experience in defining asset and configuration management systems and solutions within the Intelligence Community.Familiarity with Federal property management environment with a focus on the Intelligence Community.Experience with IT Infrastructure Library (ITIL) processes, IT Asset Management and Configuration Management database practices.Strong written and verbal communication skills, familiarity with process analysis methodologies, ability to define, develop, communicate and implement improved processes. Desired Skills:Familiarity with PMI ProcessesFamiliarity with Institute for Supply Management ProcessesFamiliarity with Process Improvement TechniquesExperience with Supply Chain Operational Reference (SCOR) modelIT Infrastructure Library (ITIL) certification (Foundation level) As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.