Child and Youth Programs Operations Clerk
The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training.
The mission of the Fleet and Family Readiness (FFR) Programs team is to maximize the physical, emotional and social development of the Navy family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness and Housing Programs. We service all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS) and Bachelor Housing (BH) throughout the Fleet and Family Readiness Program for the Naval District Washington (NDW) Region.
- Not Required
High School graduate or equivalent AND 2 years of administrative experience. Must have cash handling experience. Knowledge of administrative support functions. Knowledge of general office automation software in order to accomplish various work assignments. Ability to operate a computerized data base. Working knowledge of computer keyboard and Child and Youth Management System or equivalent data base system. Ability to maintain accurate reports and records. Knowledge of military CDC, CDH, SAC, YP, R&R and USDA Food Programs. Experience working with military families preferred. Strong interpersonal skills. Position is subject to special inoculation and immunization requirements as a condition of employment for working with children. Employee is required to obtain appropriate immunization against communicable diseases in accordance with recommendations from the Advisory Committee on Immunization Practices (ACIP), which includes the influenza vaccine. Must be able to pass a background investigation that includes a National Agency Check with Written Records (NACI).
**Employees are required to be available between 0545-1815, M-F, including some night and weekend work**
Ability to satisfactorily complete background investigation - National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years.
** Must submit High School Diploma (or equivalent documentation) AND higher level degree, if applicable, with your application packets for these positions. If submitting transcripts, they MUST be Official Transcripts, signed and sealed by the school. Failure to provide educational documentation will prevent your application from being considered.**
The purpose of the Child and Youth Program (CYP) Operations Clerk is to serve as a contact point for information and perform clerical and administrative tasks in support of the CYP, which includes Child Development Centers (CDC’s). Child Development Homes (CDH) School Age Care (SAC) Programs, Youth Programs (YP), Resource and Referral (R &R) Program and the US Department of Agriculture (USDA) Food Program.
DUTIES AND RESPONSIBILITIES:
The CYP Operation Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. Prepares and maintains assigned reports, correspondence and statistical and financial data pertaining to components within the CYP (e.g. CDC, CDH, SAC, YP, R&R and USDA.) Ensures child registration and enrollment paperwork is complete and current. Ensures that all USDA food program records are accurate, up-to-date and readily available. Review and completed paperwork for background checks. Maintains offices files and records. Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner. Notifies supervisor of any discrepancies and informs supervisor of any issues/problems that cannot be resolved. Provides front desk coverage, logs children in and out of facility and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events and policies and procedures. Assists with dissemination of information to CDH providers regarding training schedules, certification processes, application status and USDA reporting requirements. Takes phone calls and responds to inquiries. Performs assigned resource and referral duties and assists in maintaining current waiting list. Collects fees and charges, and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures. Responsible for monitoring supply levels. Completes all DoN training requirements. Performs other related duties as assigned.