Authorization Review Agent - 1303

Southern MD
Jul 28, 2017
Aug 15, 2017
Full Time

The MIL Corporation seeks an Authorization Review Agent to work with a Federal Government client at our Lexington Park, MD 20653 location. The Authorization Review Agent will support the Central Travel Agency (CTA) as a Foreign Travel Authorization Reviewer.

• Review documents using the Defense Travel System (DTS) to verify travel orders are in compliance with JTR/JFTR regulations and Command directives
• When necessary, make limited adjustments to travel authorizations and/or contact travelers or travel preparers by telephone to gather further information or resolve more complex issues
• Generate tickets in the HEAT database to record documents reviewed, adjustments made and contact made with travelers or travel preparers

Required Qualifications
• 1 year customer service experience in a professional environment; 1-2 years desired
• Experience with MS Office Suite
• Able to work scheduled hours consistently
• Able to work until 5:00pm
• Good verbal and written communication skills
• Great attention to detail
• Excellent organization skills
• Must be able to follow directions

Desired Qualifications
• Experience with HEAT - software used for the trouble ticket system
• Experience with DTS - software used for travel order/voucher generation and processing

HS/GED; AA/AS desired

Public Trust

The MIL Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. #CB

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