ITSM/Remedy System Administrator

Location
Suitland, MD
Posted
Jul 27, 2017
Closes
Aug 29, 2017
Hours
Full Time
Manages the functionality and efficiency of a group of computers running on one or more operating systems.

  

 1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

 2. Maintains the integrity and security of servers and systems.

 3. Sets up administrator and service accounts.

 4. Maintains system documentation

 5. Interacts with users and evaluates vendor products.

 6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

 7. Develops and monitors policies and standards for allocation related to the use of computing resources.

 8. May program in an administrative language.

 9. Develops and implements testing strategies and document results.

 10. Provides advice and training to end-users.

 11. Provides guidance and work leadership to less-experienced staff members.

 12. Maintains current knowledge of relevant technologies as assigned.

 13. Participates in special projects as required.

Education Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

 

Security+CE or higher

 

ITIL V3 Foundation

Qualifications 5-8 years of directly related experience in systems administration and analysis.

 

3+ year's experience with Remedy ITSM Suite

 

Knowledge of Help Desk operations and fundamentals

 

2+ year's experience of Windows/UNIX system administration

  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.