Helpdesk/VTC Associate

Location
Ft Huachuca USA-AZ-Tucson USA-VA-Arlington USA-TX-Ft Sam Houston USA-IL-Chicago USA-NV-North L
Posted
Jul 25, 2017
Closes
Aug 14, 2017
Hours
Full Time
GDIT is seeking an Applications Systems Analyst- VTC in Ft Huachuca, Arizona. 

The Applications Systems Analyst- VTC will be responsible for implementing, integrating, testing and making operational the control and distribution systems for all AV/VTC systems supporting the customer.

 

Qualifications include:

 

Shall have detailed knowledge with Polycom systems: functionality, capabilities/limitations, and use.

Shall have knowledge with the different networks in use.

Shall have knowledge with VTC protocols.

Shall have knowledge with Polycom VTC CODECs and associated equipment: how to change settings, enable security, and manipulate menus and what settings control what functions of the CODEC.

Shall have knowledge with audio and video (A/V) concepts: how to set up and cable a room for VTC, where to put microphones to prevent feedback or audio issues, lighting, video, etc.

Shall have knowledge with SharePoint, including workspace and document design, and calendar use for the purpose of implementing a process for coordinating VTCs.

Shall have network troubleshooting skills and knowledge of networks.

Shall have technical documentation skills.

Shall have communication and interpersonal skills.

Shall communicate complex situations to w/Contractors, Civilians, Military Service Members and those unfamiliar with technical concepts or language.

 

Keywords: IT, information technology, cyber, cybersecurity, AV, audio visual, video teleconference, AV/VTC, VTC technician, VTC, polycom, systems analyst, helpdesk, help desk, Security plus, security+, secret, Fort Huachuca, Ft Huachuca, Arizona, AZ,

Education Bachelors Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications 2-5 years of directly related computer systems analysis and/or programming experience.

Must meet DoD 8570 IAT level 2 certification requirements prior to starting.

Security + CE required

 

 #cjjobs

  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.