IT Intern

Location
Washington D.C.
Salary
12.50 Per hour
Posted
Jul 24, 2017
Closes
Aug 28, 2017
Industry
Nonprofit
Hours
Full Time

Company description:

At AMIDEAST we pride ourselves in being a leading American non-profit organization engaged in international education, training and development activities in the Middle East and North Africa. 

Job Description:


We are seeking an Information Technology Intern based in Washington DC. The IT Intern will gain valuable, hands-on work experience while assisting the IT department with various tasks. These responsibilities include software updates/installation, troubleshooting, and basic computer configurations. The ideal person for this role will have strong computer skills, possess the ability to manage multiple tasks, as well as maintain discretion, confidentiality and tact while undertaking sensitive work. The intern’s responsibilities will include the following,

Responsibilities:


• Installing  and configuring our software and hardware as well as our desktops and laptops
• You will be configuring the cell phones (iPhone, Windows Mobile, Android) 
• You’re savvy  with, both,  Windows 7 and MS Office support 
• Answering help desk tickets and emails requesting assistance
• Testing in-house applications and setting up printers
• Have basic knowledge of MS Excel
• Performing other tasks as may be required 

Qualifications:

• Have a strong customer service orientation, great interpersonal skills and strong attention to detail 
• Proficiency in Microsoft Office 2010 & 2013, have familiarity with software installations as well as have basic computer  configurations
• Demonstrated ability to be proactive and resourceful in a team environment
• Excellent problem solving abilities 
• Be a quick learner, work independently, and have strong attention to detail


Education: 

• Working on obtaining your Bachelor’s degree or relevant Master’s Degree 

Please provide a cover letter, resume. 

AMIDEAST is Equal Opportunity Employer /Minorities/Women/Veterans/Disability/Gender Identity/Sexual Orientation