Program Support Specialist

Washington D.C.
Jul 17, 2017
Jul 24, 2017
Full Time

About the Agency

The Program Support Specialist position is located in the Court Services and Offender Supervision Agency for the District of Columbia (CSOSA), Office of Research and Evaluation (ORE). The Agency is responsible for working closely with the criminal justice system and community leaders in providing the full range of comprehensive services to support the fair administration of justice, increase public safety, prevent crime, and reduce recidivism. ORE is composed of behavioral and social scientist responsible for conducting research and program evaluation of community supervision and interventions believed to contribute to the successful supervision of offenders in the community. The office ensures accurate reporting to the Agency's supervision and programming performance measures using data extracted and analyzed from its Supervision and Management Automated Record Tracking (SMART) case management system. Staff in the office are also responsible for performing predictive analytics, program evaluations, cost-benefit analysis, and a host of other mission-critical analytical support for departments across the agency. The incumbent is the Program Support Specialist that provides the full range of program support functions. Identifies needs, implements information and report requirements, and develops and maintains automated databases. Provides the full range of administrative support functions including time processing, budget, human resources, facilities, security, correspondence, and records management.

Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Court Services and Offender Supervision Agency applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on

  • Not Required

  • No


Click here to see the full Qualifications Statement.

If you would like to use your education to qualify for this position, you must submit a transcript with your application.

A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation, drug testing, and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. Appointment may be subject to random drug testing after selection.

U.S. Citizenship: Applicants must be U.S. citizens or nationals. Failure to certify US Citizenship may result in your application not being considered.

Public Trust - Background Investigation


(The duties described reflect the full performance level of this position)

The incumbent is the Program Support Specialist for the Office Research Evaluation and provides the full range of program support functions for the office and staff. Performs program support work researching and analyzing established administrative issues; acting as liaison with individuals and groups both inside and outside an organization regading administrative and/or organizational matters; and preparing a variety of written documents, such as staff papers, status reports, or policy recommendations.
Performs work related to the gathering and development of materials, and reporting of activities in support of the technical projects of an organization.

Serves as the organization's liaison to the Human Resources office. Monitors, coordinates, and provides information to facilitate the human resources activities of the work unit.

Provides administrative support and guidance for organizational budgeting and financial management activities. Areas of guidance include budget formulation, justification, and execution policies; and financial management and financial reporting requirements. Provides information and advice to management and program personnel on budgetary and finance issues.

Maintains the records management program for the office.

Researches administrative or program related materials and/or activities, and presents findings and recommendations in written, verbal, or other form to program, administrative, and/or management officials.

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