Director of Facility Operations and Risk Management, Fitness Center - Georgetown University Law Cen
Director of Facility Operations and Risk Management, Fitness Center - Georgetown University Law Center
The Director of Facility Operations and Risk Management for the Scott K. Ginsburg Fitness Center at the Georgetown University Law Center provides a broad range of customer service, operational support, membership services, fitness expertise, risk analysis, and budgeting. S/he has budgetary oversight for the operation, analyzes a wide range of data, and administers departmental-wide policies, procedures, and control measures aimed at minimizing risk. The Director has duties that include but are not limited to:
- Provides a professional, friendly, efficient, solutions-oriented service.
- Implements strategies and plans to target community needs.
- Conducts daily Fitness Floor audit, identify deficiencies, schedules maintenance and addresses any immediate needs related to club operations, cleanliness, or employee relations.
- Develops and operates the systems, polices, and procedures directly related to Fitness Center operations.
- Fosters and maintains relationships with the Georgetown Community.
- Communicates regularly with Law Center Community about important issues, program needs, and evolving policies and procedures.
- Supervises recruitment efforts and the staff selection process ensuring fair and efficient operations.
- Monitors performance.
- Creates key performance indicators in areas of responsibility, maximizing space, revenue, and attendance, using innovative and proactive management strategies to ensure maximum services are provided.
- Recommends equipment purchases, delivery, preventative maintenance, repairs, and billing.
- Develops, implements, and maintains a Rick Management Framework, and supporting policies and procedures, in line with relevant regulations and guidelines.
- Provides risk assessment guidance and direction, recognizes risks, controls gaps, and designs enhancements.
- Facilitates the development of risk mitigation strategies and project plans.
- Provides an effective safety and risk management program and aligns fitness center procedures.
- Ensures employees are educated and prepared for safety measures.
- Conducts safety inspections of facilities and activities.
Compliance, Reporting, and Budgeting
- Develops assessment methodologies and establishes best practice.
- Tracks and evaluates expenditures.
- Establishes objectives and determines how to use resources to meet goals using long-range plans.
- Maintains accurate purchase and service records.
- Audits information regularly to ensure compliance with University standards.
- Reports all relevant matters, including findings, risk positions, and recommendations to all relevant stakeholders.
- Increases efficiency and reduce costs.
- Coaches, mentors, and develops staff, including overseeing onboarding and providing career development planning and opportunities.
- Provides oversight and direction to the employees in the operating units, in accordance with University policies and procedures.
- Leads employees to meet organizational expectations for productivity, quality, and goal accomplishment
- Consciously create a work place culture that is consistent with the overall organizations that emphasize the values of the Law Center
- Bachelor's degree in physical education, health management, or other related field.
- 5 to 7 years of financial, risk, and operational experience in a large-scale sports facility.
- Strong interpersonal skills and excellent communication skills
- Demonstrated knowledge of current fitness standards and trends, fitness programming, intramurals, and aquatics
- Experience Personal Training and or teaching group exercise
- National Certificate, Personal Training, or Group Exercise Certification
- American Heart Association or American Red Cross CPR/AED Certification
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