Online Sales Administrative Assistant

Employer
Phoenix Consulting, Inc
Location
Westminster, MD
Posted
Jul 17, 2017
Closes
Jul 17, 2017
Function
Administrative, Sales
Industry
Other
Hours
Full Time
Job DescriptionWe are seeking a Sales Admin For Online Retail Parts Marketing Organization to join our team! Help us manage online platforms on our website, eBay, Amazon, and our broker sites. Experience listing on these platforms is helpful, but not required. We sell office automation equipment and parts, and previous experience in this field is also helpful, but not required. You will be also be responsible for helping customers by providing product and service information and resolving technical issues. We offer a relaxed bucolic rural venue and seek someone who likes a challenge, hates to make mistakes, is completely honest, and wants to learn. We will train the successful candidate.Responsibilities:Process orders for shipping and fulfillmentManage website product inventory changes in several platformsHandle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesA cents €