Information Systems Engineer

Employer
Novavax
Location
Gaithersburg, MD
Posted
Jul 17, 2017
Closes
Aug 07, 2017
Industry
Engineering
Hours
Full Time
Are you ready to work for one of Washington's Top Workplaces? At Novavax, a clinical-stage vaccine company, we are creating tomorrow's vaccines today! We seek to attract, develop, and retain talented people who share our passion for science, medicine, and human health. We foster an environment of teamwork and collaboration, built on a culture that values and appreciates its employees. We are a fast-paced company that provides employees with opportunities to achieve personal and professional goals while also maintaining a balance between work and personal life. We are seeking an Information Systems Engineer to join our team. This position will support and maintain laboratory systems, along with other systems and technologies for R&D, Clinical and Operations groups. Systems/technologies include OpenLab, SoftMax, LIMS, computerized Lab equipment, and other existing and upcoming lab and non-lab systems. Responsibilities: Developing and implementing processes to ensure high availability of all systems and taking immediate control of production problems and driving them to resolution.Retrieving, updating and closing out the escalated IS Help Desk tickets with clearly documented resolutions with proper instructions if needed. Documenting Systems support, processes and procedures including backup and recovery.Following change control process throughout system life cycle.Interacting with client on a regular basis to understand and fulfill their needs and provide end user training on technical solutions.Coordinating, documenting and participating in key process improvements and provide and implement solutions by coordinating with IT, business and other impacted groups.Troubleshooting system/technology problems, taking appropriate corrective action and/or interacting with IT staff or vendors in performing testing, support, and troubleshooting functions.Traveling to other sites when required.Performing other IS/Technical duties as assigned. Qualifications: Bachelor of Science or equivalent qualification level, preferably in Biological or Chemical Science or equivalent combination of education and experience is required.Certified training in IT/IS-related field or equivalent.At least 3 years of experience working with Open Lab, SoftMax, LIMS, SharePoint etc. in Information Systems role.Must possess excellent customer service skills and have strong verbal and written communication skills.Must be experienced in Change control (ITCM) process for all system life cycle stages. ITIL, COBIT or other IT model experience is required. GxP experience is highly preferred. Novavax, Inc. (Nasdaq: NVAX) is a clinical-stage vaccine company committed to delivering novel products to prevent a broad range of infectious diseases. Our recombinant nanoparticles and adjuvant technology are the foundation for groundbreaking innovation that improves global health through safe and effective vaccines. Our product pipeline targets a variety of infectious diseases with vaccine candidates currently in clinical development for respiratory syncytial virus (RSV), seasonal influenza, pandemic influenza, and Ebola virus (EBOV). Novavax is headquartered in Gaithersburg, Maryland with additional facilities in Rockville, Maryland and Uppsala, Sweden and employs over 300 individuals dedicated to developing novel vaccines to address infectious disease. Novavax, Inc. offers a base salary, annual bonus, stock options, professional career development/growth opportunities, and a comprehensive benefits package including medical, dental, vision, Rx, STD, LTD, Life, Optional Life, 401(k) plan. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Job Posted by ApplicantPro