Telecommunications Specialist

CACI International
Mclean, VA
Jul 17, 2017
Jul 17, 2017
Accountant, IT
Full Time
Job Description: CACI is seeking dynamic technical professionals who will help us advance the mission of the Intelligence Community for a large Enterprise IT program in Northern Virginia. C ACI provides unmatched Enterprise IT solutions and services that lead our customers IT efforts. We are the sole prime on a large enterprise IT vehicle! Our team has expertise in cloud computing solutions, cyber solutions, systems engineering, application development, and data storage. Consider joining CACI, an industry leader, as we support all facets of our customers IT space, including collaboration, desktop, platform, security access and auditing services. Have a great, innovative idea? We want to hear it. Have a new technology you want to introduce? Our customer is looking for new ways of doing things. Want to move to a new role after a while? We have an internal assignments panel within the program to help you define your next career move at CACI. We believe in our customers mission, but we also believe in our employees and their career at CACI. CACI NSS, Inc. has an immediate opportunity for a Systems Architect to provide cutting edge services within the Intelligence Community. The candidate is responsible for monitoring the clients telecommunications systems and networks and for maintaining message flow, researches and analyzes telecommunications activity associated within the technical areas in the telecommunications center, analyzes traffic reports and diagnostic reports to determine network logic and malfunction trends, troubleshoots problems, and recommends improvements to enhance network performance trends. This individual will monitor Enterprise Message System (EMS) communications systems hardware, processes, and networks on a 12 hour shift work schedule. The work location for this contract is government-furnished space. All work will be performed at both on-site and off-site facilities in the greater Washington metropolitan area. The candidate must have the appropriate skills and experience to operate and monitor message processing systems. The ability to follow the program's configuration management, Project Management Framework, and quality assurance processes. This includes coordination processes, effective communication, adapting as a team player in the program, and keeping all program documents up-to-date. Candidates shall provide critical services in support of the management, monitoring, and operation of 24-hour support environment, including holidays and weekends. The position requires working on 12-hour rotating day shifts, alternating shifts for a two week period (2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off, and then switch to the opposite shift and repeat). Reference: EIT3HP EDUCATION & EXPERIENCE: Typically requires bachelors degree or equivalent, and seven to nine years of related experience. PHYSICAL DEMANDS: Position requires the ability to maintain a Top Secret / SCI with Polygraph US government security clearance. Required RESPONSIBILITIES: Provide 24 x 7 Tier II and Tier III systems administration support for EMS messaging systems Ensure delivery and confirmation of all organizational messages Maintain backup reliability by routine review of practices, policies, and procedure Communicate problems and concerns to Tier III EMS programmers and engineers Notify management and other groups of existing problems or concerns Document problems and ensure proper action is taken Log all negative or positive significant and unusual events and all customer contacts that occur on shifts in the station logs (MWO or MSA) Ability to think in a logical manner Work experience in a secure telecommunications network environment Basic understanding of IT fundamentals Basic working knowledge of Microsoft Operating Systems (Windows 2008 R2, Windows 2012 R2, CentOS Linux, Windows 7 and Windows 10) Working knowledge of Windows and Linux systems administration to include restarting servers and services Basic working knowledge of Microsoft Applications (Access, Excel, PowerPoint, Word, etc.) Possess a demonstrated knowledge of organizational communications, communications methods, organizational message flow, formal writing style, and an in-depth knowledge of common terminology and acronyms Excellent customer relations, professional, and able to demonstrate a knowledge of interpersonal communications skills Possess the ability and confidence to professionally represent the branch through public speaking Possess advanced abilities in attention to detail and observation skills Working knowledge of computer hardware and hardware functions (switches, routers, servers, etc.), troubleshooting, and pinging devices Working knowledge of writing trouble tickets and help desk procedures Working knowledge of Lotus Notes (including Domino server and Domino Admin) Working knowledge of Tivoli Working knowledge of networking Basic familiarity with enterprise monitoring tools Experience with after action reports, SitReps, and SPOT reports Experience with Microsoft Office products CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A Fortune magazine World's Most Admired Company in the IT Services industry, CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&P SmallCap600 Index. CACI provides dynamic careers for over 20,000 employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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