Customer Service Professional

BrightKey Inc.
Annapolis Junction, MD
Jul 17, 2017
Jul 17, 2017
Customer Service
Full Time
BRIGHTKEY is a different breed of outsourced services and support company, distinguished by our approach, our structure, our philosophy and our skill sets. We are known for our smart thinking and our friendly, flexible service. All efforts focus on putting our clients at the top of their markets, benchmarking and improving on results and providing a launchpad for new ideas, new directions and new business initiatives. We welcome the opportunity to challenge our own assumptions, push the envelope and explore new opportunities. At BrightKey, "We'll Handle It For You"! New angle on customer service . . . It used to be about answering the phones but customer service has gone way beyond that. The BrightKey Call Center is filled with professionals who handle customer inquires and order processing by email and web chat, in addition to the more traditional phone, mail and fax. We've now renamed our Call Center to better convey the full range of services we provide. BrightKey's Customer Care Center - currently expanding to accommodate growth - will take care of our client's customers in the way they prefer to communicate. We hope you will want to be a part of all this excitement and endless opportunities for future growth. Current openings are for Full-Time Customer Service Professionals. Candidates must be energetic and detail-oriented with a friendly, professional attitude. Responsibilities include: Answering questions from customersAssisting customers with orders, memberships and subscriptionsCoding and entering ordersProcessing mailPosting payments RequirementsHS diploma or GED requiredPositions require experience with MS Word, Excel and OutlookCandidates must be able to type at least 35 wpmMust be dependable, organized, possess excellent oral and written communication skills, strong attention to detail, the ability to meet stringent deadlines and the ability to multi-task in a fast-paced environment. Previous experience required. Background and credit check required. Competitive wages and benefits package including health, dental, vacation, holidays and 401K. You may obtain an application from our website,, click on About Us and go to Careers. Applications and resumes may be submitted via mail, fax or email. 9050 Junction Drive Annapolis Junction, MD 20701 Fax: 240-646-7090 Email: BrightKey is an Equal Opportunity Employer.The Baltimore Sun . Category: , Keywords: Customer Service Representative0

Similar jobs