PC Tech

Employer
IMRI
Location
Washington, DC
Posted
Jul 17, 2017
Closes
Jul 17, 2017
Function
Accountant, IT
Hours
Full Time
Job Description IMRI has an opportunity for a PC Technician I. This position requires 1-2 years of experience. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers. Connects personal computers and terminals to existing data networks. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users. Uses appropriate ticketing system to track work MAJOR JOB ACTIVITIES: Please list by order of priority and, if possible, provide the percentage of time spent on the activity all should equal 100%. 1. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. 2. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers. Connects personal computers and terminals to existing data networks. 3. Instructs users in the use of personal computers and networks. 4. Investigates information, network, and communications needs of users. 5. Uses appropriate ticketing system to track work. MATERIAL & EQUIPMENT DIRECTLY USED: Computer, server, modems, multiplexers, telephones, cables and connectors. WORKING ENVIRONMENT: The working environment will be office based. PHYSICAL ACTIVITIES: Sitting for extended periods of time. Occasional lifting of 25lbs or less. MINIMUM QUALIFICATIONS: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Associate's degree in Information Technology, Computer Science or related field Certifications: This position requires DoDI 8570.01-M IAT Level I certification and corresponding Computing Environment (CE) certification. Must have at least one of the following 8570 certifications: CCENT; MCP, MTA, MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP Server Administrator: Windows Server 2008, MCITP Enterprise Administrator: Windows Server 2008, MCITP Virtualization Administrator Windows Server 2008 R2, MCSA Windows Server 2008, MCSA Windows Server 2012, MCSE Server Administrator: Windows Server 2003, MCSE Desktop Infrastructure 2012, MCSE Server Infrastructure 2012, MCSE Private Cloud 2012, Server+, VCP 4, VCP 5. EXPERIENCE Full knowledge and understanding of PC computer software and hardware Installation Ability to operate standard computers and peripheral equipment; use analytical skills to diagnose and troubleshoot components such as hardware, software, networking, and applications; perform assigned tasks quickly and accurately; follow oral and written directions; use telephone; write or use a keyboard to communicate through written means; establish and maintain effective working relationships with managers, supervisors, and fellow employees. Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for the position. Combination includes, but is not limited to graduation from an accredited college or university with an Associate's degree in Information Technology, Computer Science or related field and at least 1 year related experience as a Technical Support or PC Technician. Must have an Active DoD Security Clearance Company Description IMRI is an industry-leading provider of cybersecurity, technology, program management, and engineering services for government organizations and commercial enterprises. IMRI is a change integrator that leverages its nearly 25 years of highly-specialized data center expertise to provide its clients with integrated, solution-based programs to help them meet the requirements and challenges of an ever-changing business environment. Working with some of the largest organizations and networks in the world, IMRI operates in 19 states, providing its clients a critical combination of corporate experience, localized expertise, and proven methodologies and tools that integrate seamlessly into any enterprise.