Customer Engagement Specialist
Job Description As one of the nation's largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff and seeking an Energy Conservation Representative to join the Baltimore, MD program team. JOB DESCRIPTION As an Energy Conservation Representative you will market, generate interest, and close sales for our Utility Sponsored Rebate Programs. The programs enable municipalities, small businesses, and non-profits within our coverage territory to reduce their energy spending and upgrade to more modern, energy efficient equipment. An Energy Conservation Sales Representative will: · Generate cold leads and follow up on provided warm leads · Be able to explain the benefits of the program to customers at an expert level · Conduct on-site energy audits · Prepare and present proposals · Maintain client communication and deliver superior customer service · Be successful in enrolling customers in the program · Secure necessary documents and information from customers · Update and maintain all systems required · Act professionally and ethically at all times · Report directly to the Sales Manager JOB REQUIREMENTS The ideal candidate will satisfy the following requirements and qualifications: · Bachelor's degree preferred but not required · Minimum of one to two year's experience in direct sales · Valid driver's license · Availability to travel when necessary · Ability to multitask while staying organized · Strong verbal and written communications skills · Positive customer service skills · Proficiency with technology and electronics strongly preferred · Self motivated and driven · Experience in lighting and electrical a plus! WE OFFER Stable employment Car Allowance Cell Phone Allowance 401K Program with matching contribution component Medical, Dental, and Life benefits PTO Plan Advancement opportunities for outstanding performers Company Description FSG Utility Services Solutions FSG: Dynamic utility services working for the utility and the consumer. At Facility Solutions Group, our Utility Services Team provides a one stop solution for management and execution of rebate programs and national energy retrofit roll outs. Our vertically integrated business model consolidates costs, increases efficiency, scales operations easily and quickly, and delivers projects on time and on budget. We work with both utility companies and program administrators that offer rebate programs, and the consumers who will benefit from those incentives. Green Solutions, our online web solution, makes it easier for utility companies to offer energy savings solutions to their customers who adopt newer, more efficient technology and state of the art products. We provide a consistent, auditable and scalable solution.