Personal Lines Account Manager
Job Description Personal Lines Account Manager Location: Chantilly, VA Quest Insurance is seeking an exceptional Insurance professional with proven experience to become part of a dynamic team in a fast growing independent insurance agency. The candidate should have proven discipline, drive, commitment and specialize in Employee Benefits customer service. RESPONSIBILITES: Act as first line of response for all inquiries from clients, prospects and carriers Handle day-to-day servicing of new business and renewal accounts Maintain agency management system; set up new prospects, maintain existing account files, E-file quotes Craft marketing campaigns for client development and retention Issue Certificates of Insurance Coordinate processing and payment of claims between insured and insurance companies Prepare completed policies and endorsements for delivery or mailing Obtain underwriting information to quote/rate risks for new and renewal business and submit completed applications Perform due diligence when shopping coverage and rates for prospects and existing client renewals, including coverage compliance Identify cross-selling opportunities with existing customers for product lines not carried by agency Provide proactive risk management advice to existing clients resolving client issues before they become "problems" Perform other functions or tasks as directed by management QUALIFICATIONS: Education and Experience BS, BA or comparable combination of education and experience Three (3) years' experience in Personal Lines insurance supporting sales and working with vendors Background in a service orientated environment Comprehensive working knowledge of commercial lines products, services and value propositions Must either have a license in, or the willingness to obtain one within (60) days of date of hire Knowledge, Skills, and Abilities Thorough and complete understanding of insurance products and industries Highly motivated, works well with minimal guidance Must have the ability to multi-task while still being detailed oriented in a fast paced and dynamic environment Have experience in relationship building with clients and businesses Excellent organizational skills Excellent communication and interpersonal (written, verbal and oral) skills is essential Able to maintain confidential data and meet deadlines Must be able to work with a client-centric and decisive manner under tight deadlines Demonstrate proficiency with Excel; moderate proficiency with other MS Office products This position offers a competitive compensation package in a stable and appealing work environment. We also offer full benefits, including Medical, Dental, Vision, Life, Dental, and 401(k). Employment Type: Full-Time Equal Opportunity Employer About Quest Insurance : Quest Insurance has been dedicated to providing individual and business insurance solutions that combine quality protection with value pricing since 1992. Thanks to an expanding network of satisfied customers, Quest Insurance has experienced steady growth. This includes personal lines, commercial programs, employee benefit Company Description Quest Insurance has been dedicated to providing individual and business insurance solutions that combine quality protection with value pricing since 1992. Thanks to an expanding network of satisfied customers, Quest Insurance has experienced steady growth. This includes personal lines, commercial programs, employee benefit plans and specialty products. Why Should you choose Quest? Our friendly staff has over 85 years of combined experience providing insurance in Reston, Fairfax, Leesburg, Gainesville, Sterling, and other surrounding cities in DC, Maryland, and Virginia. This allows us to evaluate our clients needs and provide adequate coverage for both individuals and businesses. We are committed to an annual insurance review for all of our client policies. Regular face to face contact with our clients is the cornerstone to our success. We deliver policies that meet or exceed the expectations of our clients that are both affordable and understandable. Referrals are a critical aspect of the business. Quest Insurance will seek our client feed-back and referral at least twice a year. We LOVE insurance! Quality of service. Responsiveness to our customers. 85 years of accumulated expertise. Proven results of client service and satisfaction! Over 90% of client retention. Over 90% of our new business is acquired through referrals. Quest Insurance loves to write insurance. We are highly responsive.