Social Services Specialist III
As part of the comprehensive Adult and Aging program, works in the Adult Protective Services (APS) unit and conducts investigations in response to reports of abuse, neglect and/or exploitation of the elderly and incapacitated adults to include institutional investigations. Responsibilities include:
- Assesses the need and extent of protective services required and in collaboration with the client, their support systems, and other public and private service providers - arranges for the necessary services to prevent/ameliorate the abuse, neglect or exploitation.
- Assesses the need for guardianship/conservatorship and facilitates the process to include medical documentation, preparation of information required for petitions, testimony in court and advocacy. Assesses the need for mental health intervention, assists with the mental health detention process and testifies in the legal hearings.
- Attends court hearings and provides professional and legal testimony as needed.
- Serves as a consultant, trainer and policy expert for other social services specialists in the region.
- Makes public presentations to human service agencies and community organizations to promote awareness of services available to prevent and address abuse, neglect and/or exploitation of elderly and incapacitated adults.
- Provides assistance to the unit supervisor and serves as acting supervisor in his/her absence.
Contributes to the development of protocols, policies, procedures, grants and contracts for a social services program, department, and other entities;
Manages service contracts and provide and directs other contract-related functions;
Assists the supervisor in planning and carrying out training for new staff, providing guidance to staff. May directly supervise staff, and covers for the supervisor in their absence;
Serves as a policy expert in an area of social work specialization;
Coordinates or oversees the daily activities of a program or project to include staff supervision, oversight of administrative functions/requirements associated with the program or project, evaluation of the program or project for its impact/effectiveness, and making recommendations for changes or improvements;
Conducts comprehensive clinical assessments and prepares and implements service plans;
Works with clients to develop a plan of service to meet social, health, emotional and economic needs. With the client, formulates objectives and identifies actions to resolve the clients' problems;
Conducts home visits to families for the purpose of monitoring, counseling and supervision;
Provides crisis intervention on a timely basis to clients or families whose well being is seriously and immediately threatened, to include Child Protective Services after-hours;
Conducts mediation services to families in conflict;
Investigates allegations of abuse and neglect of elderly persons and incapacitated adults who live in the community and institutional facilities;
Makes assessment of risks posed to clients in accordance with state and local policies, and works to ensure risks are eliminated or minimized;
Represents the agency in court proceedings; prepares testimony and testifies in Juvenile, Circuit, Criminal, Civil and Federal Courts;
Advocates and assists families and individuals in obtaining services (e.g., mental health, intellectual disability, alcohol and drug, housing referrals, home based services, training and medical services);
Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives;
Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations;
Collaborates and contributes to child specific teams on non-agency cases as assigned to assist in identifying community resources and services for families;
Provides training and education on a variety of social work topics;
Recruits volunteers and manages volunteer services;
Uses automated technology and hard copy files to maintain and update case data, notes, documents, records, contacts and summaries of information;
Manages and maintains program data and outcomes.
Thorough knowledge of the principles and practices of social work;
Thorough knowledge of current social service problems and methods/approaches to address issues;
Thorough knowledge of regulations and guidelines relating to the assigned area of social service specialization;
Knowledge of casework supervision practices and procedures;
Ability to analyze case information and to reach sound decisions on the basis of such information;
Ability to communicate clearly and concisely, both orally and in writing;
Ability to use automated technology to establish and maintain case records;
Ability to maintain professional ethics and confidentiality of client information;
Ability to establish and maintain effective working relationships with a variety of individuals.;
Ability to schedule and manage workload sufficiently to meet deadlines;
Ability to provide guidance, direction, supervision and coaching to less-experienced staff;
Ability to provide management and oversight of a program or project.
Graduation from an accredited four-year college or university with a bachelor's degree, plus three years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience.
CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license.
Master's in social work (MSW) degree or higher. Experience in social work and/or case management. Experience working in a state or local social services agency.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position must satisfactorily complete a criminal background check, a Child Protective Services Registry check, and a driving record check to the satisfaction of the employer. Driver's license or ability to efficiently access other means of transportation in order to visit clients in their homes and to meet with community service providers. Some positions may require oral and written bilingual competency in English and a second language. Ability to communicate clearly and concisely, both orally and in writing.
Ability to use automated technology and input, access and retrieve information from a computer. Ability to lift up to 10 pounds. All duties performed with or without reasonable accommodations.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 711. EEO/AA/TTY.