Communications Specialist II
Oversees the Juvenile and Domestic Relations District Court's (JDRDC) communications with primary responsibility for developing, managing and implementing the JRDC's online communications efforts across a variety of platforms, including public website, intranet and social media. Utilizes Web content management systems, Dreamweaver, HTML, SharePoint, Nintex, graphic design software, photo editing tools, social media tools and Microsoft Office products to write, edit, design, format and maintain content in appropriate style for both print and online mediums. Works closely with agency subject matter experts to produce content that is timely, accurate and consistent with county policy and agency standards for style, format and accessibility. Takes photos and videos at events for communications and archival purposes. Acts as a communications advisor to JDRDC senior management and staff and provides trainings and presentations as necessary. Works with agency and county information and technology staff on development of web-based applications, databases, collaborative works spaces and other online tools. Analyzes web and social media metrics and researches best practices to inform internal and external communication efforts. Supports emergency communications by producing communications in various formats for internal and external audiences. Performs other duties as assigned to support the communication goals of the JDRDC.Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
- Supervises and manages all communication planning and programs for the department;
- Planning and implementing photographic coverage of events;
- Plans and implements a Speakers Bureau or plans speaking engagements for department;
- Makes presentations on behalf of the department to community and County;
- Plans and implements event and meetings;
- Writes speeches for presentation to community and County;
- Writes proposals in support of departmental goals and projects;
- Produces multimedia productions to support the goals of the department (multimedia may include audio, video or online productions);
- Implements and supervises the implementation of print production projects;
- Implements and supervises the implementation of website development and new media projects;
- May serve as spokesperson for the department with the media;
- Budgeting and cost control for communication projects that are supervised;
- Conducts audience / constituent research for evaluation and measurement of communication programs;
- Serves as a member of the department's communication planning (strategic planning, action planning) team;
- Makes public presentations on behalf of department.
- Ability to supervise the work of others in publication management, multimedia development, community relations or media relations;
- Ability to write, edit and design for departmental publications;
- Ability to write for multimedia;
- Ability to use photography equipment and to plan photography coverage;
- Ability to format online media;
- Ability to use current computer software and email;
- Ability to develop or create Web sites;
- Ability to solve problems;
- Ability to be able to manage projects (including budgeting);
- Ability to be able to communicate in a crisis;
- Ability to adapt broadly defined policy guidance to specific situations with a minimal amount of supervision;
- Ability to work under pressure;
- Ability to participate in meaningful interchange of views on matters of critical importance to the County;
- Ability to plan and review the work of others;
- Ability to lead a division of communicators;
- Ability to establish and maintain effective relationships with the public, the press, and County employees.
CERTIFICATES AND LICENSES REQUIRED: Must have a valid driver's license.
NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, a check of the Child Protective Services Registry, and a driver's license check to the satisfaction of the employer.
Proficient in the use of Microsoft Office computer software, especially (Word, Excel, PowerPoint, and Outlook), Web metrics tools and social media platforms. Professional experience with SharePoint, Nintex, Drupal, HTML and web content management systems. Substantial experience in writing, editing and designing print and online content for internal and external audiences. Knowledge of principles and best practices for online communications and social media. Experience in managing social media campaigns. Professional experience with taking photos and videos and editing for online or print publication. Ability to work independently as well as lead and/or be part of a team. Ability to communicate effectively with both internal and external audiences. Ability to work in a fast-paced environment. Experience in social services or related field.
Work is generally sedentary. However, employee may be required to do some walking, bending, and carrying of items less than 15 pounds in weight. Ability to use automated technology. Ability to operate a motor vehicle. Physical requirements can be performed with or without reasonable accommodations.
Panel interview. As part of the interview process a written exercise and an exercise using PowerPoint to create a presentation will be administered.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 711. EEO/AA/TTY.