New Business Team Lead

Legal & General America
Frederick, MD
Jul 17, 2017
Aug 07, 2017
Analyst, Business
Full Time
How do we make Every Day Matter At Legal General America we strive to create that unique environment where balance between work and life is possible Imagine that Integrity quality and value are behind every business decision we make and are at the forefront of what drives us We genuinely care about our customers agencies fellow employees and local community We set big goals for ourselves personally and professionally Reaching them means seizing the day challenging ourselves and making Every Day Matter Pretty simple concept if you ask us The New Business Team Lead is responsible for ensuring daily operations are completed according to established standards and procedures for the New Business Department Provide New Business support by performing training quality control review task delegation analysis of complex tasks and resolving escalated issues Serve as back up for the New Business Supervisor High School Diploma or equivalent College preferred LOMA LOMA and ACS preferred years experience in a customer service administrative related position Team Lead or other entry level supervisory experience preferred Life Property and Casualty or Health experience preferred Leadership skills Confidentiality Ability to handle complex issues Excellent time management and organization skills Strong interpersonal and communication skills Customer service skills Analytical and technical skills Typing WPM Proficient with Microsoft Office Word and Excel Decision making skills Project management skills High regard for attention to detail