Customer Support / Support Technician

Home Technology Architects, LLC
Rockville, MD
Jul 17, 2017
Aug 07, 2017
Specialty Trades
Full Time
Job Description AV / IT Technician providing customer service and support for client systems. Responsibilities include Respond and solve client technical issues and perform AV/Network/PC systems maintenance. Train Clients and Provide introduction to their system(s) Installation, configuration, and troubleshooting Audio/Video, Network, and Integrated Control Systems. Create documentation for end user system use and troubleshooting Learn and perform Audio/Video calibrations Desire and ability to learn new technologies and solutions Technical Knowledge of at least one of the following: Networking, AV, Control4, Software, and/or PC/MAC Looking for individuals with great work ethic, good technical skills, passion to learn, and ability to work well with clients and team members. Company Description Home Technology Architects, LLC, (HTA) is a design, installation and support company providing the Network Communications, Entertainment, Distributed Audio, Computer, and Control systems that make homes more productive, efficient, and entertaining.