Business Development Representative
Job Description If you're passionate about sales and are intrigued by innovative technology, this opportunity will combine your interests into a rewarding career. The FranConnect Sales Development program is a critical part of FranConnect's sales strategy and growth plan. In this high activity environment, you'll be responsible for identifying and qualifying new Franchisor prospects to assist sales in pipeline and opportunities development. Responsibilities: · Become an expert at using lead generation tools (LinkedIn Navigator, SalesLoft and Hubspot) to identify and capture key Franchisor contacts. · Identify key contacts and target accounts through FranConnect's CRM. · Conduct sales development best practices with email and phone applying a multi-touch process using SalesLoft cadence to connect with new prospects. · Manage sales leads through the documented Business Development Process. · Responsible for responding to inbound leads and campaign outreach from conferences and webinars meeting the documented SLAs. Maybe even add doing campaign outreach (before and after conferences) to help conference engagement · Apply sales tools within the sales process to have effective conversations relative to the buyer personas. · Utilize smart, targeted qualification questions to speak knowledgeably with C- level executives and decisions makers within Franchisors to identify potential opportunities. · Required to generate qualified initial meetings to achieve assigned monthly, individual goals. · Work closely building relationships with sales team. · Skillfully build interest and create opportunities with new prospects to handoff to sales. · Document and log call activities in CRM (Salesforce). Desired Skills and Experience · Bachelor's Degree · Strong passion to build a sales career · Willingness to learn and be coached · Strong interpersonal and effective communication skills · Excellent time management capabilities · Must be competitive and thrive in a team-based atmosphere Company Description About FranConnect FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. Our customersÃ¢€ (TM) business priorities are unit growth, franchisee engagement, and unit performance. As the leading software company built for and by franchisors, we help customers improve their business outcomes by providing greater visibility and control throughout the franchise lifecycle. Our customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-InTM Ã¢€" exclusive functionality and best practices for the entire franchise lifecycle Ã¢€" so franchisors can more effectively manage, track and run their business. FranConnectÃ¢€ (TM) s core product is our SaaS offering, FranConnect Sky. FranConnect Sky benefits include: Ã¢€¢ Performance Visibility: FranConnect Sky includes a breadth of functionality that provides complete visibility across the franchising lifecycle. Franchisors can manage unit performance against objectives and create dashboards to view franchisee communication history in one place such as franchisee quality performance, royalty calculations and unit renewals. Ã¢€¢ New Franchise Development: FranConnect Sky includes complete franchise-specific CRM functionality. Franchisors can improve lead-to-close conversion rates as they generate more leads, reduce cost per lead and ensure compliance with FDD Electronic Disclosure. Ã¢€¢ Opening New Units: FranConnect Sky includes functionality to reduce days to first dollar when opening and onboarding new franchisees and units. Area reps, new owners and headquarters personnel can proactively manage projects, quickly resolve issues and keep the process moving forward, while sharing best practices and critical knowledge. Ã¢€¢ Engaging Franchisees: FranConnect SkyÃ¢€ (TM) s central communications hub improves unit communications and collaboration, reduces support costs, and shortens issue resolution time, resulting in improved franchisee relations. Ã¢€¢ Local Marketing: Franchisees can increase unit revenue by locally promoting their business more effectively and generating more traffic and repeat business - all within brand standards. FranConnect is a portfolio company of Serent Capital, a San Francisco-based growth investment firm that partners with software and services business to drive topline performance. With over 15 portfolio companies, Serent Capital has demonstrated a meaningful track record of success with >30% annual growth across the portfolio. Serent is committed to recruiting and investing behind great talent in its companies as the key driver of success.