Customer Success / Account Manager & Operations Lead

Employer
Joveo
Location
Washington, DC
Posted
Jul 17, 2017
Closes
Aug 07, 2017
Hours
Full Time
Job Description Are you passionate about working on disruptive ideas? Would you like to be part of a team that is changing an industry? Do you have the self-starter attitude, client success and operations background necessary to help establish Joveo as the leading technology platform provider for recruitment professionals? THE COMPANY: Joveo is an exciting programmatic media start-up with grand ambitions; ‘a job for everyone'. Harnessing machine learning and big data, our platform connects our clients with the right candidates for the right roles, faster and more efficiently than ever before. Through brilliant people and innovative technology, we are driving next generation recruitment technology solutions. THE POSITION: We are looking for like-minded professionals who never settle for anything less than the best from themselves and from the rest of the team. As Operations Lead & Customer Success / Account Manager you will have an exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include: answering pre-sales technical queries, onboarding and training new clients, day-to-day account management and support, liaising with the engineering team to resolve technical issues to drive adoption and customer satisfaction. The ideal candidate will possess at least 3 years digital media experience in the recruitment industry at an advertising agency, publisher or technology platform. He/she should also be a self-starter who can work autonomously, project manage, and take client's requirements from request through to conclusion. THE LOCATION: Candidates will be located in any of: LA, DC or NY