Customer Service Specialist- Salisbury-Orkin Pest Control

Employer
Orkin
Location
Salisbury, MD
Posted
Jul 17, 2017
Closes
Aug 07, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Job Description Customer Service Specialist- Salisbury-Orkin Pest Control Salisbury, Maryland, US Apply Save Type: Full-Time Category: Sales Reference ID: 1314613 Date Posted: 05/12/2017 Job Description We are Seeking the Best in the Industry!! WHO WE ARE: Founded in 1901, Orkin Pest Control, a national residential and business service provider. We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. This position is ideal for the candidate that wants to be a part of a rock solid company providing a valuable service to customers and an ideal work environment that believes in training and development of employees. THE OPPORTUNITYâ€" Customer Service Specialist The successful candidate will be responsible for all office administration functions. This will include accounts payable, collections, reporting and other office responsibilities. They will assist in daily customer service and employee functions, and work closely with the Branch Management in following up on customer service inquiries. The individual will handle incoming calls for some customer inquiries, field employees, and our support center. The successful candidate will be a subject matter expert of office administration functions: accounts payable, accounts receivable, customer service functions, incoming telephone calls, following up on customer service inquiries, setting appointments and assist in setting up a daily schedule of activities for technicians. JOB REQUIREMENTS : A thorough understanding of all Microsoft office applications. Excellent interpersonal customer service communication abilities Good analytical and 10 key calculator skills Accounts payable/receivable, database management, Collections, The ability to multi-task and work with diverse levels of management/co-workers, At least three (3) years office experience in a fast paced environment with interruptions Team player The ability to compose and handle written professional customer routine correspondence Excellent follow-up and organizational skills The ability to "self-start" and work independently The ability to pass a background, reference check , and required pre-employment screenings. COMPANY BENEFITS OFFERED: Competitive compensation package Medical Insurance, Dental Insurance, Life Insurance, Vision Plan 401K Plan, Flexible Spending Account, Employee Stock Purchase Plan, Long Term Disability Plan, Vacation, Holidays, Sick Leave, Park Discounts, Tuition Reimbursement, Dependent Scholarship Award Orkin is an Equal Opportunity Employer We promote diversity through a culture of inclusion and opportunity. We are actively recruiting females, transitioning military, and veterans. We are a drug-free work environment #zr Company Description Orkin is an Atlanta-based company that provides residential and commercial pest control services. The company was founded in 1901 and became a wholly owned subsidiary when it was purchased by Rollins Inc. in 1964. Orkin has held research partnerships with universities around the country and with organizations like the Centers for Disease Control and Prevention (CDC) dating back to 1990 for pest biology research and pest-related disease studies. It has been ranked on Training Magazine's Top 125 list for its training programs since 2002.