Customer Service Representative

Employer
State Farm Insurance Milce Snyder Agency
Location
Fairfax, VA
Posted
Jul 17, 2017
Closes
Aug 07, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Monday - Friday, 9 AM -5 PM, No Evening, No Weekends Responsibilities: Handle customer inquiries and service requests Provide information about the products and services Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ‚Äč Qualifications: Previous experience in customer service, sales, or insurance preferred Bilingual preferred - Spanish / English Preferred Property and Casualty license Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Benefits: Paid PTO, Continued Education, Matching Retirement Plan and Bonus Structure