Sales Representative - Call Center $20-$25/hr

Cycloware LLC
Bethesda, MD
Jul 17, 2017
Aug 07, 2017
Full Time
Job Description We are seeking energetic, professional and experienced Call Center/Sales Representatives to join our team! You will work directly under the call center manager to perform customer service and sales tasks in order to drive company success. Responsibilities: Provide patient support via phone for scheduling, rescheduling, and/or canceling appointments Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls; seek appropriate resources to solve problems effectively. Enter appropriate notes in the system; obtain necessary information for accurate and complete documentation of the scheduling process Effectively communicate messages and timely product information Contribute to the achievement of the goals, objectives, and outcomes of the sales program Maintain excellent quality standards and adhere to all patient call guides and guidelines Interact positively and cooperatively with individuals at all levels over the phone Qualifications: 5 years+ experience in sales and/or busy call center environment; experience handling an average of 50+ inbound calls a day Excellent customer service skills while remaining assertive and sales driven Excellent communication skills (oral and listening) Conflict resolution skills Strong attention to detail Strong interpersonal skills with demonstrated ability to work effectively on teams Must have strong proficiency in English language; Multilingual a plus $20-$30/hr with commission. Benefits package included: medical, dental, vision, and 401K. Company Description Cycloware LLC is a pioneering technology firm that specializes in combining modern medicine's most advanced therapies with cutting edge technologies for exceptional healthcare experiences. Founded in 2007, Cycloware currently services five major clients in the mid-Atlantic region and one national telemedicine client. We are a fast growing company looking for aggressive and motivated professionals with varying levels of experience to be an integral part of our continued success.

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