AMC Theatres
Columbia, MD
Jul 17, 2017
Aug 07, 2017
Full Time
Job Description PREFERRED QUALIFICATIONS One year experience in guest-focused business (eg, retail, restaurant, hospitality, etc.). Working knowledge of all Film Crew functions. Strong oral and written communication skills. Proficiency in MS Suite. ESSENTIAL FUNCTIONS Lead and develop Film Crew and Supervisors to perform the “Essential Functions” of their positions. Provide direct supervision and guidance to crew members. Ensure that associates satisfy all AMC guest service standards. Ensure proper staffing in each area. Perform daily, opening, and closing operational, and administrative duties. Reinforce guest and operational focus through MBWA (Managing By Walking Around).. Review financial numbers to optimize financial results and the guest experience. Take ownership of the successful completion of personal training program. Oversee an individual theatre department as assigned, if applicable. Assist with hiring, training, developing, and appropriately disciplining associates. Work effectively with supervisors, peers, subordinates, guests, vendors and corporate partners. Listen, communicate, and work effectively with guests in high volume setting. Ability to work and meet deadlines with minimal supervision. Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule Policy. Uphold AMC's Business Practice Standards and ensure compliance with company programs and policies. Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable). Assist the General Manager/Senior Manager with achieving guest service and financial goals associated with Food and Beverage. Oversee and complete theatre administrative reports. UNIFORM Provided by Theatre: AMC-issued shirt, black pants, black belt, nametag. Provided by Associate: Black shoes, socks.

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