PT Night Auditor
Job Description PT Night Auditor Location Courtyard Tysons Corner City McLean Job Function Front Office State VA Type Full Time ID 2017-2761 Schedule Overnight More information about this job:Overview and Responsibilities: This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Candidates for this position must have availability to work the overnight shift (11pm - 7am) 2-3 nights per week. Responsibilities: Guest Service : Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit : Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control : Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management : Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management : Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Qualifications: Education: High school diploma or GED required. Experience/Knowledge/Skills/Abilities : 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Physical : Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled Options: Apply for this job onlineApply Share Email this job to a friendRefer Share on your newsfeed Go back to the welcome page Application FAQs Software Powered by iCIMS www.icims.com Company Description The Hospitality Group utilizes a mission statement to govern the strategies, tactics and actions that are implemented by management team members at both the corporate and field levels. This statement of values and focus is refined each year in a collaborative process involving personnel from all areas of responsibility. B. F. Saul Company Hospitality Group Mission Statement: The mission of the B. F. Saul Company Hospitality Group Team is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance, development and satisfaction of our team members. Leadership is demonstrated in four vital areas, each of which receives equal priority and emphasis: Aggressive Revenue & Yield Growth Responsible Financial Management Exceptional Guest Satisfaction Team Member Development and Satisfaction Responsible Business and Community Involvement Utilizing a collaborative management style, all team members are empowered and responsible to act, executing strategies to achieve continuous improvement. With our Quality Pledge as the foundation, effective goal planning, financial incentive, performance appraisal and training processes are aligned with this Mission Statement. The organization demonstrates high ethical standards and sincere care for our guests and team members. We consistently create mutually beneficial relationships with guests, team members, business partners and our local communities as the basis for long term success. We will achieve our potential due to the superior effort, direction and dedication of the Hospitality Group Team.