Barista at Skyland

Delaware North
Luray, VA
Jul 17, 2017
Aug 07, 2017
Food Service, Server
Full Time
Job Description Position summary Our Exciting Work EnvironmentJust 75 miles from the bustle of Washington, DC, Shenandoah National Park is your escape to recreation and re-creation. Cascading waterfalls, spectacular vistas, quiet wooded hollows-take a hike, meander along Skyline Drive, or picnic with the family. 200,000 acres of protected lands are haven to deer, bear, songbirds, the night sky and you. Position Details Position Summary Under the direction of the F & B Manager, the F & B Cashier takes payment for guest checks from the restaurant and also sells retail items to the guests in accordance with Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: Greets and acknowledges guests Answers guests' questions and assists them whenever possible Recommends, selects and helps locate or obtain merchandise for guests Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise Follows all register procedures and handles cash accordingly Exchanges merchandise for guests and processes returns, with approval of supervisor Maintains records related to sales Ensures that all merchandise is correctly labeled and displayed. Routinely stocks merchandise and faces items on shelves. Verifies amount of bank at beginning and the end of each shift. Maintains a clean and organized store or stand. Maintains orderly back-stock and knows where goods are to be found. Sets aside and notifies General Manager of defective, mis-marked, mislabeled, incorrectly priced, shopworn or damaged merchandise. Watches for and recognizes security risks and thefts and reports to security and management Completes all related close-out paperwork. Performs other duties as assigned. Regular involvement with and support of GuestPath and GreenPath Work weekends and many holidays Non-essential Functions: Conducts inventory, as directed by supervisor/manager Assists with loading and unloading of merchandise. Education & Experience: Previous experience in cash handling required Previous experience with operating point-of-sale systems required Previous experience in retail or customer service environment preferred Knowledge, Skills & Abilities: Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards Good communication skills; ability to communicate with guests and co-workers Attention to detail Ability to handle multiple tasks simultaneously in fast-paced environment. Ability to work independently and as a team member Basic math skills; ability to accurately handle money and count change. Willingness to aggressively sell assigned items. Capable of following job guidelines and supervisors' instructions. Physical Requirements: Ability to lift and carry up to 25 lbs. Ability to stand for entire length of shift Ability to walk up and down stairs frequently Bending, reaching, climbing on step stool Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system Environmental Working Conditions: Majority of time spent in indoor, climate-controlled environment of retail store May also be exposed to partially sheltered outdoor environment subject to climate fluctuations. Company Description Delaware North is a global food service and hospitality company headquartered in Buffalo, New York in the United States. The company operates in the lodging, sporting, airport, gaming and entertainment industries