Elkton, MD Security Site Supervisor

Securitas USA
Elkton, MD
Jul 17, 2017
Aug 07, 2017
Other, Security
Full Time
Job Description JOB SUMMARY Provides lead direction to Security Officers at assigned client site(s) on assigned shift(s). Performs duties of Security Officer within scope of assignment. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Performs the duties of a Security Officer in accord with post orders and company policy. Provides lead direction at assigned client site(s) on assigned shift(s); acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. Assists in the training of Security Officers and review of post orders. Assists in the submission of payroll and personnel information to the company as designated. In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. Prepares, files and submits various reports as required. Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations. MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. Background Prerequisites Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements. Maryland Guard License is a plus Education/Experience High School Diploma or GED Competencies (as demonstrated through experience, training, and/or testing) Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers. Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site. Knowledge of or ability to learn security operations and procedures. Knowledge of supervisory practices and procedures. Basic understanding of a variety of security and safety devices and controls. Ability to provide positive direction and motivate performance. Ability to see, hear, speak, and write clearly in order to communicate with employees and clients. Ability to write routine correspondence, including logs and reports. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Ability to be an effective team member. Ability to maintain professional composure when dealing with unusual circumstances. Courteous telephone manner. Ability to adapt to changes in the external environment and organization. Good organizational skills. Ability to provide high quality customer service. Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. Required ability to handle multiple tasks concurrently. Basic skills in keyboarding, computer usage, and operating controls. Ability to track and maintain schedule assignments. Ability to adapt to various sites and changes in post procedures. Company Description Securitas is the most locally-focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding and corporate risk management