Tier III, Windows Administrator
Job Description We are seeking a full-time, Windows System Administrator with SCCM experience to support our client in Silver Spring, MD. This individual will be part of a team environment solving problems that affect performance for a large federal client. The skills/experience required to succeed in this role include: - Optimizing server hardware and software - Reviewing server loads for load balancing - Testing and installing systems modifications and upgrades such as hot fixes and patches - Implementing, executing, and verifying systems backups and restoration - Development of contingency plans to ensure continuous availability and accessibility of server resources in the event of emergencies - Conducting functional and connectivity testing to ensure continued operability - Maintains security configurations for servers and desktop images; reviews and recommends monthly releases of Microsoft patches. - Schedules and performs monthly patches in accordance with established policies and procedures using SCCM and/or BigFix. - Schedules and performs monthly scanning of servers; manages and reports on internet usage and sites visited in accordance with established procedures. - Performs weekly scanning with Nessus ensuring vulnerabilities do not pass 60 days. - Engineers, installs, configures, updates, and maintains Microsoft (MS) Windows servers in a large, complex environment - Skilled at working with basic network support along with repairing DHCP Server, File Servers, and Print Servers - Designs and plans complex hardware deployments, software upgrades, and significant operational initiatives - Design and implement solutions related to Windows server and/or desktop and laptop systems. - Performs Multi-tiered incident, change and problem management - Works with vendors to isolate and resolve hardware problems to include component replacement - Addresses and rectifies server problems, works with Microsoft or other vendors as necessary - Maintains and upgrades automated scripts for application products to facilitate operational tasks - Monitors system capacity (CPU, memory, ports, disk space, etc.) and takes appropriate action to report and correct any issues - Coordinates with Project Management, Security, Asset Management, and Service Desk teams as necessary for problem support and resolution - Lead and execute projects from requirements to implementation. - Tests and deploys software updates and security patches to infrastructure and servers - Monitors faults, performance, and capacity issues; prepares remediation reports and documentation - Researches, identifies and analyzes trends of utilization and errors - Uses the ticketing system to document requests, incidents and changes to keep track of work, issues and resolutions - Continuously looks for process and quality improvement - Insures team documentation is accurate and maintained - Conducts gap analyses as needed, and provides results and recommendations to management for review - Installation of rack-mounted IT equipment, power and network cabling - Develops project documentation such as project plan, high-level design, detailed design, requirements analysis and implementation plans. - Troubleshoots IT infrastructure issues escalated from Systems Operations - Develops training documentation and Standard Operating Procedures for Systems Administrators - Demonstrate strong verbal and written interpersonal communications skills and ability to deal effectively with customers, peers and management - Create Active Directory users, OU groups, and understand how to apply NTFS and share level permissions - Modifying and managing Active Directory components for all users of the corporate LAN/WAN - Managing domain name services (DNS), directory services, and dynamic host configuration protocol (DHCP)- Developing standards and criteria for assessing server performance Company Description This position will work for Tricorp, Inc., a federal contractor.