Liability Claims Supervisor

Erie Insurance
Silver Spring, MD
Jul 17, 2017
Aug 07, 2017
Full Time
Job Description Position Summary Supervises, trains and monitors the activities of assigned liability claims adjusters and other claims personnel. Duties and Responsibilities Manages overall operations of designated area of authority. Interviews, hires, trains and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required. Supervises activities of liability adjusters and other claims personnel. Provides extensive training and guidance, reviews daily work and monitors workloads. Participates in Employee development. Reviews liability adjuster claims on a regular basis in accordance with company policy. Checks for coverage, ensuring timely investigation, reserves and resolution of claims while maintaining fair and adequate settlement amounts. Acts as a resource for answering claims questions and inquiries. Provides additional services as required. Takes action as necessary. Reviews claim correspondence and provides counsel on further action. Maintains and applies a working knowledge of liability adjuster's files. Maintains knowledge of statutory laws. Resolves coverage or unusual questions within designated authority. Conducts related research as necessary. Makes recommendations to and participates with claims manager in developing and evaluating claims procedures. Receives and directs processing of legal papers served upon Policyholders involving claims action. Also directs activities of liability adjusters and outside legal counsel as required. Assists in preparation for trial procedures. Attends pre-trial functions and trials as necessary. Assists claims manager and may act on his/her behalf as necessary. Competencies Ability To Learn And Follow Procedures Ability to Manage Complexity Business Acumen Decision Making Developing And Maintaining Relationships Information Management Skills Interpersonal Communication Job-Specific Knowledge Leadership Skills Planning And Organizing Problem Analysis Service Orientation Time Management Qualifications Minimum Required Education Equivalents Bachelor's degree in business or related field and two years liability claims experience; or Associate's degree in business or related field and four years liability claims experience; or High school diploma and six years liability claims adjusting experience required. Strong knowledge of statutory laws required. Completion of Associate in Claims (AIC) designation preferred. The position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Appropriate license as required by state. Physical Requirements Lifting 0-20 lbs; Occasional ( Lifting 20-50 lbs; Occasional ( Lifting Over 50 lbs; Occasional ( Driving; Rarely Pushing/Pulling; Occasional ( Manual Keying/Data Entry; Often (20-50%) Climbing; Rarely Nearest Major Market: Washington DC Job Segment: Claims, Liability, Adjuster, Insurance

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