Career Opportunities: Field Service Technician - Baltimore
Job Description Job Summary: The Field Service Technician performs mechanical maintenance and assembly adjustments in the shop and in the field on heavy equipment such as crawler and wheel excavators, dozers, loaders, material handlers and other construction equipment for customers; must possess hydraulic and electrical troubleshooting abilities; maintains punctuality and a professional demeanor by respectful communication with all levels of staff, keeping work areas clean and orderly, and promoting safety regulations and all other company programs. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Absent undue hardship reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Essential Job Duties: Travels and works on customer machines in the field and in the repair shop. Operates and maintains electric and/or air powered hand tools. Assists in testing and commissioning of products. Performs pre-start checks and ensures product is ready for start-up. Meets quality standards with no supervision, and minimum required rework. Operates forklifts and overhead cranes as required. Maintains quality standards through visual and mechanical inspection methods. Works safely by following established safety procedures and promotes safe work habits. Handles and disposes of hazardous wastes, such as oil, antifreeze, transmission fluid, auto parts cleaner and similar material. Troubleshoots using hydraulic and/or electrical schematics. Completes repair tickets showing work completed and any follow-up required. Interfaces with customers. Position Specific Competencies: Job Skills: Applies the required Knowledge, Skills, and Abilities (KSA) in the performance of essential job duties: Ability to train others. Demonstrated ability to use Microsoft Windows and Office. Demonstrated ability using diagnostic software for troubleshooting. Strong verbal and written communication skills. Demonstrated self-starter who is able to work independently as well as a team member. Demonstrated mechanical, electrical and hydraulic maintenance skills. Ability to read blueprints and schematics. Ability to work on a variety of equipment at various locations. Ability to read various measuring tools including micrometers, calipers, and torque wrenches. Quality of Work : Demonstrates concern for the accuracy and quality of work. Takes steps to correct mistakes, and uses feedback to improve overall performance Education and Experience: A combination of education and experience equivalent to a high school diploma, technical school or apprenticeship, and three (3) to five (5) years of demonstrated experience and ability to work on heavy equipment; or equivalent combination of education and experience. Additional Requirements: Travel domestically up to 15% of the time. Ability to obtain and maintain a valid driver's license and commercial driver's license (CDL). Ability to work overtime as needed. Ability to provide own hand tools.